Sales Customer Service

KEITH G. DAVIS

***** ******** ****

Gardena, California 90247

***/***-****

SALES REPRESENTATIVE

SUMMARY OF EXPERIENCE

Spent entire professional career in sales, business development, customer

service & quality control

. Proven professional who has spent entire business career in sales,

business development, client services and customer service interacting

with decision makers across a multitude of vertical markets

. Experienced in all aspects of sales and sales management with emphasis

in market development, key account supervision, organizational

planning, assets consolidation, revenue forecasting, profit-and-loss

budget/expense management, competitive pricing review, product

training and purchasing transaction oversight.

. Successfully managed & developed both established and start-up

accounts

. Professionally implemented & managed sales activities simultaneously

across a number of territories

. Increased business by working closely with existing accounts to expand

core services through new, innovative programs & detailed customer

service

. Proven track record developing new territories and establishing a

business foothold for a variety of companies

. Experience at formulating/conducting comprehensive presentations to

coordinate and conventionalize sales acceptance levels and customer

relations activities

. Expertise at participating proactively in internal and external

activities (meetings, conferences, industry events) aimed at bonding

customer/company loyalties and promoting open communications

. Skilled at maintaining full awareness of and dedication to all aspects

of growth and organizational advancement, with particular ability in

multi-product selling and close coordination; balanced

insight/analysis decision-making and development of client relations

dynamics that built upon decisiveness, industriousness and achievement

. Detail oriented in all reporting procedures

. Consistently focused on Customer Service as a high priority

EMPLOYMENT HISTORY

December 2010 to December 2012

The Coalition for a Drug Free Home

Marketing Coordinator - Western Region

Los Angeles, CA

Managed non-profit organization's urban city marketing programs, school

& community projects. The Coalition for a Drug Free Home, Inc., is a New

York City-headquartered 501 (c)3 non-profit charity that is dedicated to

helping families live in a drug free environment through its community

partnership programs. Established in 2009, the organization's mission is

to provide families and qualified organizations assistance - through the

distribution of technology, certified training programs and support

network - without regard to race, religion, nationality or socioeconomic

status. Reported directly to CEO.

March 2010 to November 2010 SOCIAL

VOCATIONAL SERVICE

Employee Job Specialist

Torrance, CA

Responsible for researching & procuring jobs for the handicapped - from

severely to mildly challenged persons - soliciting all viable businesses

from retail chains, independents, fast food etc. to hire those who are

less fortunate. I was instrumental in assisting those individuals

receiving services in the search and interview process for employment

and provided follow-up support to those placed in a job. I also provided

training to assist an employment client to improve work & interpersonal

skills.

Social Vocational Services, (SVS), is a private not-for-profit service

agency that has been providing these supportive services to Californians

with developmental disabilities for over 30 years. Due to the current

economic situation, funding for the program was cut leading to sever

staff reductions.

October 2007 to 2010 CITY OF

COMPTON

Center Director, CITY OF COMPTON, Compton,

California (October 2007).

Successfully converted prior activities and position as Recreation

Facilitator, THE CHILDREN'S COLLECTIVE, Los Angeles, California (July

2002 to February 2006) to the City of Compton. Currently plan, develop,

organize and implement positive & purposeful recreation programs and

curriculum activities for youth, adult and senior adults. Supervise and

manage all operations, including day-to-day classes, volunteer

activities and learning facilities set-up. Recommend program policies

and procedures. Monitors and maintain enrollment status and statistics.

Conduct staff meetings, service training and workshops. Responsible for

presentations and marketing outreach programs.

January 2000 to January 2001 ACADIA INC.

California Regional Sales Manager Gardena, California

Maintained 20 to 30 active accounts selling a variety of high-end

sportswear to major advertising specialty companies and independent

shops throughout the State. Provided structure, continuity and focus for

introduction, placement, promotion and expansion of Company's product

line encompassing more than 50 items. Developed marketing plans.

Formulated selling techniques and strategies. Forecast, monitored and

reported sales. Set revenue objectives. Attended Industry trade shows.

Proactively merchandised apparel. Induced/stimulated product interest.

Consistently recognized for superior sales accomplishments.

January 1999 to January 2000 SPRINT

Sales Representative Los Angeles, California

Performed a variety of outside sales and market development

activities in support of the Company's business-to-business wireless,

cellular telephone direct selling operations. Prospected, cold-called,

followed-up on word-of-mouth referrals. Maintained, managed and up-sold

established small business customers (plumbers, electricians, heating

contractors, painters) and mid-size corporate accounts throughout the

Southern California area (Los Angeles, Santa Barbara, Riverside and San

Bernardino). Prepared, presented and demonstrated products. Reported and

analyzed sales. Provided recommendations for selling presentation

refinement and increased sales effectiveness. Thought "outside the box"

to source, coordinate and supply special need requests.

October 1997 to January 1999

JEPSON INC., Torrance, California

+ Sales Manager-Northeastern Region

September 1996 to October 1997

JOB TRAINING PARTNERSHIP ACT (JTPA)

Placement Counselor/ Community Employment Liaison

Torrance, California

Sought out and uncovered community-based employers that could provide

paid employment and educational opportunities for qualified applicants.

I counseled those individuals on vocational opportunities and the

responsibilities that are expected in full-time employment. As such, I

researched, recommended and contacted various potential employers and

matched their needs with applicants' individual qualifications. It was

my responsibility to recommend employment sites and activities, conduct

vocational assessments, site evaluations and provide necessary follow-up

support. I also conducted work adjustment training sessions that

improved interpersonal skills and work behavior and tolerance. I was

also responsible for service reviews and all required subsequent follow-

up documentation. As Community Employment liaison, I met regularly with

employers, individuals and planning team to provide needed services and

supports, and to ensure program success.

March 1992 to September 1996

GALATI & GLASS LTD, New York, New York

+ Marketing and Major Accounts Specialist-Western Division

December 1989 to March 1992

BURLINGTON HOUSE FABRICS CORPORATION, Los Angeles, California

+ Account Representative

EDUCATION-

POTOMAC STATE COLLEGE, Keyser, West Virginia

+ Associate in Arts-Business Administration (May 1979)

SPECIALIZED TRAINING-

ONE-TUNE MENTORING PROGRAM, Hollywood, California

+ Certificate of Completion-Communications Program

CALIFORNIA STATE UNIVERSITY, LONG BEACH, Long Beach, California

+ Sales and Marketing

CITY COLLEGE OF NEW YORK, New York, New York

+ Public Relations

JEPSON CORPORATE TRAINING, Torrance, California

+ Advanced Product Training

Professional and Personal References Furnished Upon Request

KEITH G. DAVIS

15904 Coronado Lane

Gardena, California 90247

310/538-9520

Dear Sir/Madam:

In the interest of investigating sales and business development employment

opportunities with your company, I have enclosed a copy of my resume for

your review. I have more than 15 years of success in all aspects of sales

and sales management with emphasis in market development, key account

supervision, organizational planning, assets consolidation, revenue

forecasting, profit-and-loss budget/expense management, product training

and purchasing transaction oversight.

My business experience provides me with the qualifications necessary to

effectively and efficiently deal with all levels of executive and staff

personnel, clients and vendors. I possess a wide range of organizational,

managerial and direct-selling skills and have successfully analyzed,

communicated and coordinated all sales and customer service elements from

initial planning to ongoing account relations.

I have honed my professional goals to maximize my talents, and in so doing

have acquired a reputation for being an individual who is not only

professional, but thoughtful, considerate and very eager to successfully

perform every aspect of the job at hand.

I would appreciate the opportunity to interview for a position so that I

may personally discuss my qualifications in a more in-depth manner

particularly with respect as to how my talent and resources can best be

applied to the maximum benefit of your organization.

Thank you for your consideration. I look forward to hearing from you soon.

Sincerely,

Keith G. Davis

Enclosure: resume

Contact this candidate