Software Project Management

Laura J. Stacy

Kirkland, WA *****

276-***-**** *******@*****.***

Seeking IT Position

Skills

• Excellent technology skills with diversity in software and hardware

• Innate ability to grasp information and formulate responses

• Learn quickly and easily new software programs

• Outstanding problem solving skills

• Proficiently conveys instructions to others

• Listens and asks questions to obtain a thorough understanding of problems, clarify goals and instruction

• Conceptualizes and analyzes new information to integrate ideas and formulate new approaches

• Advanced knowledge of Windows

• Variations of SQL

• Develops and retains positive relationships with others

• Ardent desire to work with technology

• Project management for the user and/or client to reach their goals

• Efficiently adapts to continuously changing circumstances

• Brings to the table creative and resourceful ideas

• Motivated by achievement

• Partners with teams and proficiently works independently

• Aspires to expand career in technology

• Every job in career involved a piloting opportunity for new software and hardware including jobs with

Steam Supply and Rubber Company, Connecticut General Insurance Company, Target's buying office in

Minneapolis through positions held below

Work Experience

Gene Cochran, P.C. October 2004-July 15, 2013

Abingdon, Virginia

276-***-****

• In-house IT

• Collaborated with ITs on main server, BIOS, hardware, and networking

• Purchased, installed and maintained diverse software and computers for high productivity and

functionality

• Architect for office use of the legal software from Synaptek: Lawbase, Lawtool, and Rave Reporting

• Experience using Access, Word, Excel, Outlook

• Resolved problems with minimal interruption

• Implemented new office procedures to prevent issues with software and hardware

• Anticipated potential problems

• Educated and trained staff on new or updated software

• Elevated issues to specialty IT company when needed

• Assisted specialty IT in the resolution of software issues with ideas and relevant information

• Acquired education where additional knowledge was required

• Paralegal managing case files, attention to detail, thorough documentation of cases, and closed cases with

financial success

• Effectively mediated complex cases with all levels of professionals to resolve complex cases

• Advanced knowledge of insurance industry

McMenamin & McMenamin 1992-September 2004

Port Angeles, Washington

• In-house IT

• Created office network through an enhanced computer

• Collaborated with outsourced IT on complex issues

• Hired, trained and retained staff

• Developed and maintained relationships with all levels of professionals

• Purchased and implemented software and hardware

• Trained staff on relevant software programs

• Paralegal: Documented, investigated, managed, attention to detail, processed claims and litigation cases

to closer with successful resolutions

• Financial and business management

KVAC Radio Station 1990 to 1992

• Software problem resolutions

• Maintained software for highest efficiency

• Upgraded all software programs

• Modified and resolved issues with electrical wiring for station

• Marketing and accounting

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