Customer Service Sales
Resume:
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Teri L Rose
New Braunfels, TX 78130
*********@*****.***
Objective: Successful sales representative seeking an opportunity to utilize my superior
customer service/sales experience in a fast paced customer driven corporation.
The Scooter Store
Inside Sales Representative
July 2010-February 2013
Consistently recognized as top 5% performer in sales revenue and remained a top performer in my
department in sales quotas as well as meeting all required inbound and outbound calls for daily
obtainment.
Maintain a large pipeline of contacts; HIPPA compliant and knowledge of Medicare and Medicaid
requirements.
Demonstrated experience utilizing multiple software programs as well as the ability to multitask
successfully in a very busy call center environment
Successful business to business sales experience between our company and promoting services to
Doctor’s offices.
Demonstrated ability to assist customers with highly sensitive health concerns and offer solutions to
improve quality of life in the home by suggesting and upselling products.
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Delta Air Lines
Flight Attendant/Onboard Leader
November 1985-March 2008
Supervise all inflight and on ground operations of the aircraft while working as a liaison between multiple
departments to ensure that aircraft is catered properly and resolve customer service issues during our
boarding procedures and all phases of flight.
Promote company products by upselling products while introducing revenue generating promotions and
ensure that passenger questions and concerns are answered in a professional manner.
Accurately record any customer or crew concerns and forward to appropriate departments.
Provide world class customer service in both first class and coach cabins.
Demonstrated ability to address emergency situations and respond accordingly.
Teri Rose
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Remain compliant in all areas of security and ensure that all FAA guidelines are followed by both crew
and passengers at all time,
Awards and Recognitions:
Chairman’s Club Nominee-Delta Air Lines
Multiple customer service awards-Delta Air Lines
Upper 5% in sales The Scooter Store
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Skills:
Multiple call center software programs,
Leadership and supervisor experience.
Highly professional and experienced in customer service and sales
Top sales performer
Superior customer service skills
Excellent time management skills
Administrative office skills
Call center advanced experience
Contact this candidate