Customer Service Sales

Elaine Moody

*** ******* *** ***** (***) ***-

5606

The Bronx, NY 10473 email

************@*****.***

Skilled, licensed cosmetologist with experience in retail, spa operations,

customer service, and management. Well versed in all major cosmetic brands

working with skin care, makeup, platform work, and aesthetics. Cross-

trained, certified, and licensed to provide multiple services available

within a unisex salon.

Highly effective sales representative with an excellent repeat customer and

referral rate, capable of adapting to any work environment while producing

consistently high-quality results even under time constraints.

Skincare Consultation Bridal Makeup

Makeup Consultation Spa Treatments

Cosmetology Administration Manicure/Pedicures

Highlights

. Increased retail sales volume, established and enhanced customer

relationships, and improved teamwork among selling associates.

Recognized more than 20 times at monthly staff meetings for

outstanding counter sales

. Managed spa services, including facials, waxing, corrective skin

treatments, manicures, pedicures and hair care

. Recruited, developed and coached a team of Beauty Specialists in

proper care, sanitation, and use of makeup, affiliated equipment and

accessories

. Directed product launches and beauty event workshops including product

presentations and visuals to meet sales objectives

. Owned and operated a successful spa/salon with full responsibility for

new business, staff development, administration, inventory

replacement, and operations. Created a reliable and efficient

database, saving approximately $4,500 in promotional expenses per

campaign while improving effective reach.

. Educated and experienced in the concepts of color, shading,

contouring, texture, pigment mixture, and pigment effect on color.

Experience

Elizabeth Arden Beauty Advisor, Macy's, New York, NY, 2006-current

Health and Beauty Aid Manager, CVS Pharmaceuticals, New York, NY, 2004-

2006

Owner/Operator, Ladies First Salon & Spa, New York, NY, 2002-2006

Salon Manager, Macy's, New York, NY, 2000-2002

Education

Long Island Beauty School, New York, NY - Studied skin care, aesthetics,

human anatomy, and the effects of aging on the face and body

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