Customer Service Data Entry

Robert T. Cooper

**** * **** ******

267-***-**** (cell)

OBJECTIVE

To obtain a position that will allow for potential growth within the company as well as

utilize the skills that I have already acquired.

SKILLS

• Microsoft

• Adobe Acrobat

• Lotus Notes

• Telephone Reception

• Data Entry

• Scanning

• Customer Service

• Filing

• Heavy volume copying

• Mail Systems

• E-Copy

• Document Imaging

EXPERIENCE

Kindred Hospital, Havertown, PA 9/2007 –6/2008 Food

Service Aide (9/2007 – 6/2008)

Assists with preparation and service of food using proper food handling and food safety

techniques for patients, employees and special events, resulting in foods that taste good,

are served at the proper temperature, and in an attractive manner in accordance with

established standards. Maintains a clean and safe working environment in accordance

with established standards

Environmental Services Aide (7/2008 – 9/2008)

Cleans and services building areas, including patient rooms, nursing stations, offices.

Some light furniture moving to clean. Performs a variety of environmental service duties

to maintain the hospital in a neat, orderly and sanitary condition, such as; daily and

terminal room cleaning, vacuuming, mopping and waxing.

Security (6/2008 -8/2012)

Protects life and property of all persons on hospital premises, polices hospital buildings,

grounds to prevent fire, theft and vandalism. Answer telephone, Screen and direct calls.

Guy Carpenter & Co. Inc., Philadelphia, PA 11/2002 – 7/2006

Document Service Representative

Assumed lead position with all aspects of the mailroom when needed. Processed daily

checks, sorted and distributed mail throughout company, data entry. High volume

copying, book binding and scanning for various departments. Various mail systems.

Norris Community Philadelphia, Pa 6/ 1998 – 8/ 1998

Removal of trash. Moped floors. Past out lunches, went on field trips mentor younger

children.

Remedy Temporary Agency, Philadelphia, PA 8/2002 – 11/2002

Maintenance Technician

Provided minor maintenance work. Maintained pantry areas, assisted in employee

moves and mailroom department when necessary.

City of Phila. Health District #5, Philadelphia, PA 7/2000 – 11/2000

Clerk / Maintenance (Temporary)

Maintained filing system. Data entry, telephone reception. Maintained cleanliness of

office.

Professional Development Skills

• Tact & Finesse – How to Deal with Difficult People

• Time Management – How to Get Organized

Pa Act 235 Certified

EDUCATION

Diploma – Mastbaum Vo-Tech High School - June 2002

University of Axia - General Psychology

Contact this candidate