Manager High School
Resume:
Yvette Shannon
Chicago, IL *****
******-*******@***.***
Executive Summary
Client focused professionally with over 10 years of experience in the health insurance industry
Over 15 years of experience working in an office setting
Six months experience in the union industry
Able to work with individuals as well as part of a team
Cooperative and able to adapt quickly to change
Good listening skills and able to follow instructions
W ell organized and able to work independently
Work Experience
2010-2011 Teamsters Local Union 743 Receptionist Chicago, IL
Opened office for employees
Set up coffee for company and guest
Logged in the time for union representatives
W elcomed on-site visitors, determine the nature of business and referring visitors to
appropriate personnel
Answered phones and directed callers to the appropriate destination
Filed & copied checks
Faxed documents for the company
Operated Pitney Bowes postage machine
Took request over phone for flowers
Sent out certified mail
Scanned documents
Ordered office supplies
Clean the kitchen at the of the day
2000-2009 Blue Cross Blue Shields Clerk II Chicago, IL
Provided assistance with department functions as assigned by the unit’s technician,
supervisor or member of the consumer markets manager team
Responsible for training new mail desk staff
Sorted incoming electronic and paper mail
Date-Stamped a tracking number on application
Opened mail and batched up work for scanning and indexing
Update & balanced the inventory report on an excel spread sheet
Operated the Kodak Digital Scanner 3000
Indexed applications after the scanning process
Sorted incoming documents from multiple media sources
Faxed documents to providers for missing information
Education
W endell Phillips High School Diploma
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