Michelle Lipps
. ** Citation Circle Mobile:
Harrison, OH 45030 Residence: (513)
OBJECTIVE: To obtain a position where I can utilize my skills of
Switchboard Operator / Receptionist
As well as performing other general office
functions within a team environment.
Currently going to university of phoenix, Associates Degree, Healthcare
Administration
PROFESSIONAL EXPERIENCE
. Over 15 years of experience as a Switchboard Operator / Receptionist.
. Excellent communication skills.
. Proficient in Microsoft Office, Windows and Excel and other basic
software.
. Set and confirmed scheduled appointments for sales staff with client
base.
. Able to adapt quickly and efficiently to new job functions and company
policies.
WORK HISTORY
2007 - 2012: Check into Cash / Credit Corp.
o Assistant Manager, performing customer accounts
o Processed cash loans, pay day advances.
o Employment ended . Business Closed due to Economy.
2007 (Aug. - Sept.): Cell Phone / Verizon / Part time.
o Retail Sales Clerk
o Set customers new service agreements, upgrades.
o Processed customer orders based upon selected packages.
. 2004 - 2007: Ryan's All Glass
o Provided effective support for customer orders
o Handled high volume of incoming calls as Switchboard Operator.
o Assisted accounting department with processing invoices.
o calls per day.
o Performed customer data entry and general office support.
o Left company for permanent employment.
. 1999 - 2004: Milona Personnel Services, Inc. / Richards Electric
Worked as a fulltime Switchboard Operator / Receptionist with call volume
of up to 350
EDUCATION:
Harrison High School - Harrison, Oh.
University of Cincinnati - Cincinnati, Oh.
Studied computer courses and Medical Assistant courses.
University of phoenix - Associates degree in Healthcare administration
2010/2012