Sales Customer Service

DUKE STEWART

South FL

Phone #: 415-***-****

Email: ***************@*****.***

April 15, 2012

Your Company

South Florida

Dear Mr. Hiring Manager,

I am writing to explore the possibility of employment with you company.

Enclosed, please find my resume for your review. It highlights some of my

professional experience, which I look forward to discussing with you

personally. I am a results-oriented individual who pays careful attention

to detail and can work independently, as well as in a team situation.

I am seeking a Business Development, Sales position, which will enable me

to utilize my proven business development, sales and client services

skills, as well as my administrational, organizational and interpersonal

abilities. As my resume indicates, I possess several years of successful

sales and marketing experience with particular expertise in business

development, client interaction, business to consumer and business to

business sales, (tangible and intangible selling skills), high-end real

estate sales, fractional/timeshare sales, relationship-based sales,

telesales and closing skills. I welcome the opportunity to continue my

career with a firm that can benefit from the knowledge and business acumen

I have developed over the years. Having demonstrated the ability to

consistently achieve new market penetration, increase sales revenue, market

share, and establish and maintain long-term client relationships, I am

confident I can do an excellent job for you and would enjoy putting my

professionalism, talent and experience to work for your company. I am

ready, willing and able to start immediately, and my compensation

requirements are negotiable.

At your request, I can make available the names of people who can offer

some insight as to my work habits and abilities. I look forward to hearing

from you and will make the time available for an interview at your earliest

convenience.

Sincerely,

Duke

(cv below)

DUKE STEWART

Palm Beach Gardens, FL

Phone: 415-***-****

Email:

***************@*****.***

PROFESSIONAL EXPERIENCE:

CONSULTANT ? SOUTH, FL

MARCH 2011 TO PRESENT

SALES & MARKETING EXECUTIVE

. Sales, Business Development and Marketing; B2B & B2C.

GLACIAL ENERGY, VI ? ST. THOMAS, U.S. VIRGIN ISLANDS

MARCH 2010 TO July 2011

Energy Sales Representative

. Top 6 Inside Sales Producer for the Year 2010.

Networking and Telephone Sales combined with Extensive Relationship-based

training and selling experience in inside sales.

ONLINE TRADING ACADEMY ? SILICON VALLEY, CA

MARCH 2009 TO NOVEMBER 2009

Education Counselor/Sales

. Sold financial education, trading services and related products, either

via phone or in-person.

. Demonstrated a thorough knowledge of live classes, products, and extended

services being offered by this successful trading school franchise.

. Mastered the environment and terminology of the financial services,

investing and trading industry.

. Managed a pipeline of leads, workshop registrants and graduates for the

purpose of generating enrollments in free workshops ("Power Trading

Workshops"), classes and other education products.

. Conducted meetings with Students and Graduates.

. Maintained effective follow-up call/contact strategies.

. Matched student learning needs and goals with course content, training

options and upcoming classes.

. Built excellent ongoing relationships with students and provided

continuous consultation and resources on learning objectives, course

offerings and Continuing Education.

. Reviewed Potential Opportunities and initiated contact with customers.

. Documented each call and follow-up task in SalesForce software database.

. Maintained a consistent sales pipeline of new opportunities with Grads

and successfully closed sales for Continuing Education.

. Provided ongoing customer service and support.

WYNDHAM WORLDWIDE CORPORATION ? RIO GRANDE, PUERTO RICO

? ST. THOMAS, U.S.VIRGIN ISLANDS ? HAWAII & OAHU ISLANDS ? SAN FRANCISCO,

CA

OCTOBER 2003 TO MARCH 2009

Account Executive

* Top Sales Producer: $80,000 to $100,000 Average Gross Monthly

* Business to Consumer & Business to Business, Quota-Driven; In-Person

Presentations and Telesales.

* Numerous Sales Awards

* Extensive Relationship-based training and selling experience; "One-Call"

Closer

THE MANHATTAN CLUB ? NEW YORK, NY

NOVEMBER 2002 TO OCTOBER 2003

Account Executive

* Business to Consumer, Quota-Driven Sales.

* Extensive Relationship-based training and selling experience.

MOVING.COM ? NEW YORK, NY

DECEMBER 2001 TO OCTOBER 2002

Account Executive (North America)

* Performed a wide-range of business development and relocation account B2B

sales duties which included broker follow-up, high-end real estate

referrals and heavy client interaction via telephone, in-person and email

for New York City based internet high-end real estate, relocation firm.

* Successfully followed up and closed hundreds of clients placed with

brokers nationwide through web-based leads.

* Established and fostered mutually beneficial real estate

broker/agent/client relationships, negotiating terms, and troubleshooting

sales obstacles.

NYREALTY.COM / CITYREALTY.COM ? TRUMP TOWER, NEW YORK, NY

JANUARY 1999 TO NOVEMBER 2001

Account Executive/Project Manager

* Conducted a broad range of business development, web-based, project

development and B2B and B2C sales functions for New York City's premier

Internet-based residential real estate firm.

* Functioned as a liaison to managers of numerous Fortune 1000 companies

including Morgan Stanley, Verizon, Andersen Consulting and Vornado Realty

Trust Company.

* Identified client needs and facilitated follow-through and closings of

corporate employees and affluent V.I.P. individual's real estate

relocation/acquisition processes.

* Established and maintained mutually beneficial customer/client

relationships, negotiating terms, troubleshooting sales obstacles and

closing deals.

* Pursued and acquired new business leads and property listings through

extensive internet and database searches and professional relationship

networks, tailored to link clients with appropriate properties.

GREAT WESTERN BUSINESS SERVICES ? NEW YORK, NY

JANUARY 1997 TO JANUARY 1999

Account Executive

* Oversaw all day-to-day regional account generation and business

development functions for this nationally dedicated real estate

investment capital firm dedicated to uniting business sellers with

appropriate buyers and investors.

* Drew upon 8 years of customer service and B2B/B2C sales expertise while

ascertaining the specific needs of perspective buyers/investors out in

regional selling territory and identifying and promoting established

businesses capable of addressing their short and long-term financial

goals.

* Successfully penetrated new markets, relying upon proven networking and

personalized telesales skills to generate new business and maintain

existing accounts.

THE LIGHT GROUP ? NEW YORK, NY

MAY 1994 TO JANUARY 1997

Account Manager

* Successfully generated key accounts and assisted with all strategic and

operational development related to incentive travel and meeting planning

with this company dedicated to international conference and events.

* Traveled throughout various U.S., International and Caribbean locations

to perform proposed site inspections, review accommodations and assess

customer service practices.

* Worked closely with VIP's, Executives, Group Sales Directors at major

hotels/resorts utilizing highly developed interpersonal and networking

skills to facilitate clear lines of communication and ensure ambitious

customer service and sales objectives were realized.

MARINER III MOTOR YACHT ? NEW YORK, NY & PALM BEACH, FL

MAY 1989 TO MAY 1994

Sales and Marketing Representative

* Assisted with all sales generation and charter/event-planning functions

for this privately-owned, recreational/resort oriented, luxury 125' yacht

catering to a discriminating corporate executive and VIP client base.

* Directed charters/events accommodating up to 120 people, e.g., elegant

dining, regattas, etc.

* Hired, trained, supervised and evaluated between 4 and 20 crewmembers.

* General Boat Crew Duties.

EDUCATION:

ONLINE TRADING ACADEMY ? Concord, CA

2009

Live Intraday Stock & Futures Trader Education Program

NEW YORK UNIVERSITY ? NEW YORK, NY 1998

New York Real Estate Investor's Program

NEW SCHOOL UNIVERSITY ? NEW YORK, NY 1992

Bachelor of Arts Degree in Liberal Arts-concentration in Business and

Economics

UNIVERSITY OF NORTH CAROLINA ? CHAPEL HILL, NC 1989

Undergraduate Credits-concentration in Business and Economics

SKILLS:

? Telesales ? Marketing ? Consultative Closing of Sales

? PC & Macintosh ? Word ? Excel ? Microsoft Office ? M/S

Outlook

? ACT! ? Access ? SalesForce ? Internet Proficient

MEMBERSHIPS:

? Real Estate Board of New York (REBNY)

? American Sailing Association (ASA)

? Manhattan Yacht Club

? Golden Gate Yacht Club

? St. Thomas Yacht Club

Contact this candidate