Customer Service Years Experience

CARLA BOND

Home: 708-***-****: ********@*****.***

PROFESSIONAL BACKGROUND

I have worked as a Procurement Analyst with 3 years experience in

purchasing. I have demonstrated ability to provide exceptional

support and service for a broad-range of staff and clients. I am

a committed and motivated person with excellent customer relation

skills, strong work ethics, professional demeanor and great

initiative.

SKILL HIGHLIGHTS

. Administrative Support Skills . Ability to

Multi-Task

. Ability to perform under pressure of high work . Strong

organizational skills

. Independent self-starter and effective team player .

Attention to detail and accuracy

. Creative problem solving skills . Ability to

problem solve

. Microsoft word, excel, outlook, power point skills .

Excellent customer service skills

. Ability to communicate effectively (oral and written)

CORE ACCOMPLISHMENTS

. Collaborated with procurement team to ensure smooth work

flow and efficient organization operations

. Accountable for all operations of busy Chicago office,

including managing computer hardware/software purchasing

. Primary administrator for the Oracle supplier database.

PROFESSIONAL EXPERIENCE

Procurement Analyst

April 2007 - June 2010

NYSE Euronext, Chicago, IL

. Interact with vendors for quotes, delivery dates and return

process

. Created requisitions and monitor approval process

. Created Purchase Orders for purchase

. Assisted Accounts Payable with invoice reconciliation

. Reconcile various control reports to ensure prompt payments

to vendors and to minimize corporate liability

. Create and maintain excel spreadsheets of all request in

order to track the process of each requisition open

Data Entry Specialist

February 2005 - March 2007

Archipelago Holdings, Chicago, IL

. Entered computer hardware/software assets, contracts

purchase orders, invoices and maintenance agreements into

tracking system

. Generate control reports through Great Plaines system

. Typed meeting minutes and distribute by e-mail

Office Administrator

February 2004 - August 2004

. Type all memos and correspondence letters

. Retrieve life insurance quotes through MetLife eService

System

. Prepare all service work for processing

. Order all office supplies

. Performed administrative tasks such as filing, developing

spreadsheets, faxing reports, photo copying collateral and

scanning documents for office use

TECHNICAL SKILLS

. MS Word 2007, MS Excel 2007, MS Outlook 2007

. iProcurement, Remedy, Wise Track, Great Plains

EDUCATION

August 1983 - May 1985

. Moraine Valley Community College, Palos Hills, IL

Computer and information Science

REFERENCE AVAILABLE UPON REQUEST

Contact this candidate