Maintenance Software

Daniel M. Devitt ********@*******.***

** ****** **. ******, ** 03051 508-***-****

LinkedIn: www.linkedin.com/pub/dan-devitt/6/a76/984

CAREER OBJECTIVES

I seek a challenging Server Administration position wherein I may

further branch out from my existing knowledge of MS Exchange servers to

include such other duties as network LAN/WAN management, generalized

server or server backup administration.

SKILLS

OPERATING SYSTEMS: Windows Server 2000/2003/2008R2, XP, Windows7

SERVERS: Exchange Server 5.5/2000/2003/2007, Blackberry Enterprise

Server 4.0/5.0, Good for Enterprise Mobile Messaging Server 5/6, Symantec

Endpoint Protection Server 10/11, RIS Server, WSUS Server

SOFTWARE: Active Directory, Symantec Mail Security for Microsoft

Exchange 5/6.5, Symantec Antivirus for Windows Client

WORKING KNOWLEDGE

SOFTWARE: RSA Authentication Manager/VPN, Check Point Endpoint Security,

VMWare vSphere 4.1, MS Office 2000/2003/2007, Adobe Acrobat, Cisco

AnyConnect, Citrix, IIS

SERVERS: Exchange Server 2010, Symantec Endpoint Protection, WhatsUp

Gold

WORK EXPERIENCE

L-3 TMSD - Engility Corporation Billerica, MA

Exchange/Server Administrator 10/06-Present

I provide daily monitoring, maintenance and management of all windows

servers in the companies AD, both physical servers and those virtualized

via vSphere (4.1). This includes management of antivirus software on

each, and general management and maintenance of such servers as Domain

Controllers (2000/2003/2008R2), file servers, print servers, SQL servers

(2008 R2), Antivirus servers (SEP 10/11), and Exchange servers (2007 and

2010) ; backup & recovery of mail data (SMSFME 5/6.5), and any needed

software patching, critical or otherwise. I also have been specifically

tasked with the maintenance and management of the Blackberry (4/5) and

Good Mobile Messaging Servers (5/6.3) and their handheld devices. This is

an 'on call' position, in which I am expected to troubleshoot critical

issues, should they arise, at any time during on duty hours or off,

receiving server status update texts to my cell phone. In my time in this

position, the company has reorganized several times. This has

necessitated migrating several hundred users to new mail servers and

their associated hardware and data to new AD Domains three times in the

last five years.

. Creation, deletion, support and maintenance of user account

information across the organization including rights, security,

mailbox permissions, and distribution groups.

. Support and maintenance of PC hardware and software including new

computer setup, workstation imaging, software installation, upgrades,

preventive maintenance, and troubleshooting, as required.

. Administration and maintenance and monitoring of Windows Server

hardware and software including racking and build of new Windows

servers, software installation, upgrades, scheduled and preventive

maintenance, and troubleshooting, as required.

. Develop work plans and ensure timely and effective completion of

projects.

. Document and follow established guidelines, technical documentation

for use by others in IT and always follow established protocols,

procedures, and policies.

. Perform helpdesk support; assisting users with all manner of computer

related concerns from workstation or MS Office (2003/2007) related

issues to server outages and user account support.

Source Code Corporation Norwood, MA

Technical Support -Exchange Administrator 11/05-10/06

My duties included at different times, being the single individual

taking telephone help requests on a dedicated line, as well as 'hands

on', physical server and workstation repair work on a variety of

Microsoft Operating Systems; Windows 95 to XP as well as troubleshooting

of both hardware and software, involving backup and restoration of

customer data when the situation warranted.

I also had assisted the build and software teams, taking on the roles

of physical system assembly as well as all aspects of software load and

the building/maintenance of RAID arrays on a variety of custom built

servers and workstations.

Further, I had been designated the Administrator of the companies

Exchange 2000/2003 servers and had been tasked with the related private

store maintenance.

U.S. Army, National Guard Milford, MA

Computer Specialist 8/98-4/04

I spent five years as Email Administrator, providing all levels of

administration for the state Army Guards email system and as primary

point of contact for all issues relating to MS Outlook, OWA, MS Exchange

(5.5). This position also involved creating user accounts, assigning

group privileges, and network drive (SAN) access, creating/maintaining

mailboxes, assigning mailbox permissions, distribution lists, public

folders, OWA access and writing FAQ's for much of the above. I also

maintained and monitored servers in a network that grew from a single

site, with 250 user accounts, to a statewide network with over 3,000

mailboxes and Custom Recipients. Total server downtime within that period

less than one month.

I also spent five years as principal party tasked with retrieving

classified message traffic from higher headquarters up to and including

'Secret'; also maintenance of the technology dedicated to this task.

One year as Webmaster for the Mass Army National Guard. All related

training accomplished 'on-the-job'.

SUMMARY

Having held a secret clearance several times in my career, I am

trustworthy, disciplined, focused, have strong interpersonal and

communication skills; extensive server maintenance and user-level desktop

support experience. I am dependable, self motivated, hard working, and

capable of working independently or in a team. I am also willing, able

and interested to learn difficult new skill sets.

Also, I've held several positions in the past that placed me in

management positions over other employees. This includes but is not

limited to formerly owning a small company that was run by a small army

of volunteers.

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