Career Objectives:
Challenging technical management position where I can leverage my strong
technical, business and management skills with +12 years experience of I.T.
in multinational and esteemed companies with problems solving skills,
superior interpersonal communication skills while enabling organizations
gain competitive advantage for growth profitability with my Project
Management and Information Technology Service Management (ITSM.) studies.
Personal Data:
Name: Tamer Mohamed Sorour
Date of Birth: September 20th 1974
Nationality: Egyptian.
Address: 6, Ibrahim Sherif St. Alexandria - Egypt
( Mobile: +201*********
@ E-mails: ***.******@*****.***
Website: http://www.linkedin.com/in/tsorour
Languages: Arabic Mother Tongue
Fluent written and spoken
English
Education and Qualifications:
Faculty Education:
1999 Bachelor of Computer Engineering.
Faculty of Electronic Engineering. Egypt.
Graduation Project:
Computer Networks Application.
Evaluation: Excellent
Professional Certificates:
Project Management Professional PMP .
ITIL V3
Information Technology Infrastructure Library
RHCE.
Red Hat Certified Engineer MCSE.
MCSA.
Microsoft Certified Systems Engineer
MCDBA.
Microsoft Certified Systems Administrator C EH.
CCNA.
Microsoft Certified Database Administrator
CCISS.
Certified Ethical Hacker
Cisco Certified Network Associate
Cisco Certified Information Security Specialist
(Work Experience:
Jun 2012 - till now: IT. Infrastructure Manager.
Sakr Group for food industries Alexandria - Egypt.
- Develop and implement policies and procedures related to infrastructure
systems HW and SW
acquisition, use, support, security, backup and oversee operations and
processes relating to
mission critical systems. Coordinate the implementation of ERP. (SAP) and
testing of SW upgrades,
the collection and analysis of network and memory utilization and
implementation of disaster
recovery procedures.
- Communicate with other departments to report and resolve SW, HW, and
operations problems.
- Provide extensive vendor management. Assist in negotiation and coordinating
activities of, HW,
SW, telecommunications, and support vendors.
- Meet with users to determine quality of service and make necessary
adjustments to accommodate
their needs. Coordinates unit's activities to ensure a smooth flow of
operations by setting priorities,
establishing goals, and assisting in the development and implementation of
internal policies and
procedures. In addition to plan and schedule human and technology resources.
- Supervise staff for unit, including hiring, termination, training and
evaluation decisions.
- Assist in development of long-term strategies for growth and maintenance of
department resources.
- Make budgetary recommendations to high management, and monitor expenditures
against budget.
- Maintain a broad knowledge of state-of-the-art technology, equipment and/or
systems, researches
and evaluate new technologies.
Aug 2011 - May 2012 : IT. Project Manager plus ITIL consultant
(FreeLancer) Alexandria - Egypt.
Projects may include but not be limited to:
- Datacenter and Office Infrastructure builds and relocation,
- IT Infrastructure implementation/upgrades, Network expansion and
consolidation
- Enterprise software and/or hardware roll-outs
- Disaster Recovery / Business Continuity Planning.
Jul 2004 - Jul 2011: IT. Systems Manager.
SAAD Specialist Hospital. Al Khobar - Saudi Arabia.
- Coordinating in the implementation of ERP. (Oracle) system for more than
5000 users.
- Managing all group of companies IT projects for systems and infrastructure
solutions and have a list
of projects records through + 7 years including implementation.
- Managing all aspects of systems administration including implementation,
configuration, control,
maintenance and troubleshooting of systems procedures.
- Overseeing critical issues pertinent to project success right from
initiation to termination and
ensuring perfect coordination in work for smooth workflow.
- Identifying and analyzing systems requirements, defining projects scopes,
requirements and
deliverables simultaneously ensuring timely projects completion.
- Providing expertise in design, development and implementation of technical
systems in addition to
resolving highly complex technical issues.
- Establishing procurement processes, performing vendor management, overseeing
entire bidding and
tender activities in addition to evaluation and selection of periphery.
- Augmenting routine systems administration activities across different
servers, initiating backup
procedures, disaster recovery and providing technical consulting for system
upgrades.
- Supervising and managing a team consists of five Sr. systems administrators
and 20 customer support
engineers to ensure that our 5000 users are satisfied. Plus assisting the I.T.
Director on functions of
costing and budgeting in addition to augment I.T. assets, tools and inventory
operations.
Oct 2002 - June 2004: IT. Systems Engineer
LEONI Wiring Systems - Cairo - Egypt.
Oct 2001 - Sep 2002: Network and Software Engineer(Customers Supp. Dep.)
Qualitas Engineering Oil and Marine Services GmbH.
(Head office in Dusseldorf - Germany).
Jul 2000 - Aug 2001: Worked as IT. Systems Engineer (My military service)
Forced Armed Information Systems Management.
Jul 1999 - June 2000: Networks installation and administration.
SHOROUK Computer and Internet. (Alex - Egypt).
(Technical Experience:
- Coordinating the implementation of - Good experience in computer forensic
ERP Analysis.
(Oracle and SAP) systems. - Good experience in penetration
- Microsoft Servers such as: testing and have
(2000/2003/2008 projects in the field using Nessus and
Windows Servers, 2000/2003/2007 Metasploit.
Exchange, - Good experience in hackers fighting
2000/2003/2006 ISA, WSUS & MOM). CEH
- Installing Configuring and Managing - OpManager for network traffic
Redhat monitoring.
Linux and its applications. - Packeteer to optimal WAN
- Cisco Multilayer Switches and performance.
firewall ASA. - HP Blade Servers and solutions.
- Veritas backup system. - HP Data protector Backup Magazine
- Antigen mail filtering system. System.
- Bluecoat Internet security system. - NetApp storage and backup system.
- Cyberoam Unified Threat Management - NeverFail Clustering Solution.
(UTM) - Symantec Enterprise Vault 8.0 for
- High experience in corporate edition Exchange.
Antivirus - Sonic Wall administration and
Like: Norton, MacAfee and Kaspersky. configuration.
- Using SGI 800 TB SAN Storage.
- VMware vSphere Private cloud
computing.
(Managerial Experience:
I have more than 12 years experience in IT. positions of multinational and
esteemed companies with problem solving skills, superior interpersonal
communication skills while enabling organizations to gain competitive
advantage for growth profitability with my PMP and ITIL V3 studies
specialization in IT. management combined with great certificates from the
best international IT. corporations. My experience for more than twelve years
in esteemed organizations provided me with high experience in how to build a
team and how to deal with different cultures as I worked with more than five
nationalities with different ages. It was a challenge to me to manage team
members older than me but I accepted the challenge to drive all of the team
and direct its efforts to build up our organization. Moreover, I constantly
improve my management knowledge and skills with courses, workshops and
readings.
(Work References*:
Arranged upon request.
Best Regards.
Eng. Tamer Mohamed Sorour
PMP, ITIL.V3, RHCE, MCSE, CEH.V6.
MCDBA, MCSA, CCNA, CISS.
Curriculum Vitae
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