Management Project Manager

Allen R. Ollendorf Jr., CSP, CSPO, CSM

631-***-**** **********@*****.***

Summary of Experience

Highly experienced technology leader with excellent team-building and communication skills required in a

dynamic organizational setting where innovation and outcomes are highly valued. Depth of experience includes

10-years project management experience with 4+ years experience working with Agile-Scrum Best Practices.

Experience also includes enterprise and content management, web application development, business analysis

and technical writing.

Skill Areas

• Coach and mentor multi-disciplined development teams by promoting and instilling Agile Values and

Principals to help empower teams to self-manage, work at a sustainable pace continually and deliver on

commitments.

• Partner with management to help remove organizational and technical impediments that put teams’

commitments at risk.

• Facilitate all planning, retrospectives, backlog grooming sessions, daily stand ups and sprint

reviews/demos with clients and stakeholders.

• Corporate Change Agent: Actively promote agile transformation and culture change in organizations to

move away from Command and Control Silos to empowering multi-disciplined and self-organized teams.

• Shield teams from external interference to allow them to achieve their commitments and goals

• Work closely with clients and product development teams to foster and facilitate collaboration and

innovation, improve practices and maintain focus on user though value-based/feature-driven

development.

• Foster customer collaboration and synthesize data from clients to produce epics, themes and user

stories that can be estimated and executed by development teams

• Excellent interpersonal and communication skills - act as a conduit between stakeholders and

development teams to successfully establish a common understanding of project goals, issues and risks

as well as agile delivery.

• Solid Web Developer skills with experience in writing code and configuring/tailoring open-source

solutions.

Technology Experience

• Experience coding and testing on both Microsoft (MS Windows Server 200X) and Open Source

(Linux/UNIX) Platforms.

• Programming experience includes coding in C, Java (JSP), Classic ASP (ASP3), VB6, ASP.NET,

JavaScript, PHP, CSS, AJAX, XML and HTML5

• Worked with MySQL, Sybase, Internet Information Services 5+, Apache, Tomcat, SharePoint

2007/2010, MS SQL Server, SAP Business Objects Enterprise and Crystal Reports

• CMS/content site experience includes MediaWiki, Joomla!, Drupal 6.x and 7.x, WordPress, SharePoint

2007/2010, Varnish, akamai, git,

• Current software engineering environment includes Jenkins, muleSoft, gitHub, Python/Django, Mongo,

db2, Red Hat, Apache, SQL Alchemy, Crucible

Tool Experience

• Experience with Bugzilla, Jira, GreenHopper, MediaWiki, Confluence, Post-its, Whiteboard, and dry-

erase pens. Also fluent in MS Project MS Visio and MS Office

Resume for Allen R. Ollendorf, Jr. Page 1 of 4

Professional Experience

DealerTrack Inc. (January 2012 – Present)

Agile Coach/Scrum Master

• Act as Scrum Master/Agile Coach for two development teams in 60-person DealerTrack 2.0 (DT 2.0)

platform transformation from the 12-year old ‘classic’ site Microsoft Platform to an open source-platform.

Executive Management has identified this multi-year project as the most important in the company’s

history.

• Provide training, coaching and mentoring for new Scrum Masters, Product Owners as well as Project

Managers transitioning to Scrum Master and Product Owner Roles

• Work with PMO and Product Management to effectively communicate vision and roadmap to

stakeholders and DT 2.0 Team Members

• Work closely with fellow Scrum Master/Agile Coach to help scale Agile and work towards Agile

Transformation within the Organization by partnering with Senior Management, being transparent and

showing self-evident results.

• Help teams effectively double velocity over a one-year period through continuous improvement

(retrospective) and co-locating teams in an environment conducive to collaboration and social software

development.

• Coach and mentor individual team members to help them achieve their goals and work in a safe

environment.

• Partner with non-Agile Teams to help them make commitments for delivery by organizing planning and

daily stand ups.

Scholastic (February 2011 – December 2011)

Lead Developer/Scrum Master

• Introduced Agile-Scrum Best Practice to eScholastic Business Unit to successfully deliver a redesigned

and re-platformed Teachers’ Web Site (http://www.scholastic.com/teachers) in an 8-month timeframe

exceeding sponsor expectations.

• Work closely with VP of Technology, Product Owner, VP of Infrastructure and Development Team(s) to

foster and lead effective communication, collaboration and engagement through the organizing

concepts of Agile-Scrum. Facilitated Backlog Development and Prioritization, Sprint Planning, Iteration

and Release Planning, Daily Planning, Retrospectives, and Demos.

• Lead morning scrum/standup where team members report status/plan for the day to the team; each

team member reports what they worked on the previous day, what they are working on now, what is

‘done,’ blockers and how they plan to resolve any blockers.

• Responsible for enforcing Scrum Rules, resolve impediments/blockers that prevent the team from

completing work, keep team(s) in the ‘zone’ by acting as the teams’ gatekeeper and continually work to

improve processes.

• Work closely with Product Owner and Business Analyst(s) and development team(s) to create User

Stories with acceptance criteria that is clearly understood and that creates independent tasks versus

dependencies.

• Work closely with development teams to estimate effort for each Sprint and determine velocity.

• Collaborate with Product Owner to create useful reporting and metrics for PMO, stakeholders and

sponsors.

Morgan Stanley Smith Barney (June 2010 – January 2011)

Enterprise Content Management Consultant/BA

• Designed and Implemented SharePoint 2007 MOSS and WSS BPM Portal Solution for Global Wealth

Management Business Process Management Teams. Portal supports key BPM Plant process areas

that include Design-Time Tooling, Provisioning, Infrastructure, Application Deployment, Testing,

Support and Monitoring.

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• Leverage Agile Best Practice to manage and collaborate with globally-distributed resources and plan,

design and develop BPM Portal SharePoint ECM Solution via Sprint planning and execution.

• Work closely with BPM Team Partners and to gather and document requirements

Zenworks Software (April 2009 – June 2010)

Independent Consultant, Content Management Solutions Provider

Provide tailored open-source enterprise content management solutions for organizations to address their

content needs both internally and via the World Wide Web:

• Implement Joomla! open-source Content Management System (CMS) to replace Quality Management

Association’s existing Web Site (http://www.qma-ny.org). Integrating plug-ins and tailoring existing templates

and code to meet customer requirements. Collaborate with customer to address their needs and proposed

features leveraging Agile Best Practices.

• Performed contract web developer services for firms that included Creative Circle, David’s Bridal, and

Convoagency. Worked with content management technologies that included SharePoint, Joomla!, PHP, CSS,

Javascript, Ajax and HTML and git.

Tradeware Global Corp, N.Y, N.Y. (September 2004 – March 2009)

Developer/Scrum Master

Successfully led efforts along with VP of Software and Product Management to implement Scrum-Agile Project

Management Best Practices in order to better manage product development and provide an empirical system

that can adapt to changing and evolving requirements:

• Served as Scrum Master for Reporting and Data Services Development Team to develop high-value

services that meet customer trade reporting and data analysis needs.

• Moderated and guided Sprint Backlog Planning Sessions to achieve potentially shippable production-

ready software every 30 days - 2 weeks. Developed team agreements on the work that needs to be

undertaken for each Sprint

• Ran daily project team stand-up meetings and remove impediments/roadblocks in order to facilitate

meeting team goals

• Work with Product Owner(s) to manage and prioritize Product Backlog as well as develop evolving

Product Roadmap, Release Schedule and User Stories

• Work closely with cross-functional sprint teams consisting of product managers, software developers

and QA analysts/testers to help create an engaged community and foster organic innovation

• Organized and chaired end of sprint product presentations with stakeholders to promote improved

communication and collaboration

• Work with offshore testing teams to coordinate regression and UAT testing efforts

Successfully proposed, designed, developed and deployed Enterprise Information and Content Management

solutions that include:

• Enterprise Wiki – implemented to provide transparency for all Agile-Scrum project documentation

• Intranet Portal - enables quick lookup of employees profiles, central point for all web-based enterprise

applications and all HR information

• Document Repository – database-driven web application that serves as the organization's document on-

line library for specifications, training and marketing and customer documentation

Hypermedia Resources, NY, NY (February 2001 – September 2004)

President – Business Analyst/Technical Writer/Web Developer Consultant

• Successfully marketed, negotiated and provided IT consulting services to clients that included

Intellicheck Mobilisa (formerly Intelli-Check, Inc.), David Yurman Designs, Inc. N.Y., N.Y., Marsh Inc.

N.Y., N.Y., Human Resources Info Systems Group and Isogon Corporation, NY, NY

Resume for Allen R. Ollendorf, Jr. Page 3 of 4

Northrop Grumman - Amherst Systems, Inc. (formerly Advanced Systems Development, Inc., East

Elmhurst, NY (March 1993 - February 2001)

Project Manager

• Worked with Department Heads and Engineers to develop Electronic Warfare Simulation Systems for

both foreign and domestic customers. Managed portfolio of projects as part of the Program

Management Office to deliver high-value systems that met customer expectations

Education

Polytechnic Institute of New York University

MS Management of Technology 2009

New York University

BS Information Systems Management (cum laude)

Professional Training & Certifications

Coaching Agile Teams – Agile Coaching Institute

Drupal 7 Development/Theming Essentials - Ownsourcing

Certified Scrum Master (CSM) and Certified Product Owner (CSPO) Training, CollabNet

Certified Scrum Professional (CSP) – Scrum Alliance

QAD MFG/PRO ERP System Training, Mt Laurel, NJ

.NET Fundamentals Using C#, NYU SCPS

Project Leadership Training – Learningtree

Professional Associations /Groups

Scrum Alliance

Agile Alliance

Agile Coaching Institute

AgileNYC

NYC Scrum User Group

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