Quality Assurance Manager
Resume:
Harish Kumar
Nashua NH
Contact No. 603-***-****
***.******@*****.***
Professional Summary
. Over 7 years of experience as Quality Assurance Engineer.
. Over 2 years of experience on Load runner.
. Over 2 years of experience on Java based Selenium.
. Experience in Cross-Browser testing with Chrome, Firefox .
. Recording test, debugging test, running and analyzing results,
developed and implemented test suits which includes features like data
driven, database, checks and functions, compiled module and exception
handling with Load Runner.
. Expertise in recording/replay test on IDE, writing script in java on
eclipse in Selenium RC.
. Expertise in different domains like HealthCare, Banking, Finance,
Retail and Airlines.
. Expertise in writing, maintaining, executing test plans, test cases
and test scripts, analyzing bugs and interacting with team members in
fixing the errors.
. Strong understanding of QA principles, QA processes use cases and
software development life cycle (SDLC) such as Waterfall Model, AGILE
(SCRUM) RUP..
. Received Business Requirement Document (BRD) and Functional
Requirement Document (FRD) and coordinated with developers to identify
test scenario, formulated Test Case and writing test plan.
. Experience in tracking test coverage and providing metrics to
management.
. Experience in performing different kinds of testing - smoke, GUI,
functionality, unit, integration, regression, usability,
compatibility, installation, system, performance, load stress and user
acceptance (UAT) of web and client/server applications.
. Extensive knowledge of SQL queries for verification and validation for
backend testing.
. Extensively involved in managing defects tracking system like
Bugzilla, Quality center,.
. Good interpersonal skills, commitment, result oriented, hard working
with a quest and zeal to learn new technologies and undertake
challenging tasks
Technical Skills
Operating System Unix, Windows Mac OS x
Programming languages C, java, eclipse, JavaScript, Perl, Python,
HTML
Technologies XML, DOTNET and Web Services
Testing & Bug tracking Selenium 2.0,QC 9, Load Runner 9x, Bugzilla,
Tools Bad Boy, JIRA, JUnit, NUnit, TFS
Databases Oracle, TOAD, MySQL, MS Access, SQL SERVER 2008
Other Tools MS VSS, VMware,, MS Office Suite, MS Visio,
EPM
Browser IE, Mozilla Firefox, Google Chrome, Safari
Experience
Dell -Autopilot Nashua NH
September 2011 - now
Quality Assurance Analyst
Dell Autopilot is a plug-in to PSA server which filter diagnostic data from
PSA and parsed it to APS [Autopilot server ] .based on parsed data APS
generate alarm to support a person .
Responsibilities:
. Gathered user requirements and designed the Test Plans and Test
Scenarios accordingly, which involved creating Business flow diagrams
in Excel.
. Responsible for creating and running scripts on Selenium Web Driver
in Java environment using eclipse and JUnit.Prepared weekly status
report for QA Manager.
. During the Pre-Testing phase extensively used Requirements Document
for understanding/analyzing project vision, goals, specifications and
requirements with the aid of Creating and configuring the test cases
in Test Director and associating the test requirements developed with
them.
. Involved in compatibility testing with other software programs,
hardware, Operating systems and network environments.
. Developed detailed Manual Test cases and Scenarios. Studied
Requirements and designed manual test cases accordingly.
. Responsible for chrome Based browser testing.
. Developed the Requirements Traceability matrix and defined the input
requirements to document the Business Requirements Specifications.
. Performed manual testing considering the base line of developed test
plan and test cases considering both positive and negative scenarios.
. Created test sets for performing sanity testing of the application.
. Tested the various navigation steps and basic functionality of the
application.
. Conducted Manual Navigation and Data flooding according to the various
Use case scenarios.
. Database integrity testing by executing SQL statements on the
database.
. Conducted regression testing.
. Responsible for entering, Tracking bugs in Test Director to resolve
bugs.
Environment: Selenium2.2, SQL 2008, Chrome VMWARE, Putty, TFS,Selenium Web-
Driver, UNIX, HTTP, SQL, JSP, JUnit,
BlueFly Manhattan NY
June 2011- September 2011
Sr. Quality analyst
Blue fly, is an American electronic commerce website. Headquartered in New
York, New York, it was one of the first online retailers to sell fashion in
a sophisticated manner. . The fashion site launched with 30 brands
including Ralph Lauren, Prada and Gucci with discounts of 40-70%. Its early
partnerships with AOL, MSN, Lycos and Excite helped it to become the
largest discount fashion e-commerce website.
Responsibilities
. Responsible for writing script on selenium RC using eclipse and
Junit.
. Responsible for test plan and test management.
. Defined test strategies, planned and performed/managed all testing
activities including functional, unit, integration, regression,
usability, compatibility, installation, system performance, load
stress and user acceptance (UAT) of web and client/server applications
. Developed the Requirements Traceability matrix and defined the input
requirements to document the Business Requirements Specifications
. Conducted System Testing, GUI Testing and Cross Browser [Chrome,
Firefox, IE] compatibility testing during the releases and interacted
with the developers to resolve any technical issues.
. Created and executed complex SQL queries including JOINS to validate
Back-end data in TOAD.
. Involved in compatibility testing with other software programs,
hardware, Operating systems and network environments.
. Created Smoke test cases for the end to end test process of the
successful and failure path.
. Performed content validation of supporting documents stored in the
repository
Environment: Selenium 2.0, eclipse, Junit, Mercury Quality Center 9.0,
Oracle, UNIX, Mingle,, Chrome, Firefox, Google chrome, safari
New York University
June 2008 -July 2009
Sr. Quality Assurance Analyst
The main focus of the project was to upgrade the existing system by
enhancing the functionality like Online Bill Pay, User Interface change,
Check Image Identification for secure login,Search Functionality, Online
money transfers between different accounts, Pending Transfer and get more
information for any transaction. This application also provides online Bill
Pay service where users can set up recurring bill payment for regular bills
and schedule payments in advance, Equity line of credit, money market,
account, tracking bill pay history. The project is running in MVSU
Mississippi under NYU fund.
Responsibilities:
. Documented QA processes and activities from project Inception to
Deployment and Maintenance.
. Received Business Requirement Document (BRD) and Functional
Requirement Document (FRD) and formulated Test Plan and created test
case using Quality Center.
. Created test script on Selenium for regression and functional testing.
. Use Load Runner to design and execute load and performance tests
against Web applications, web services and SQL Server.
. Analyze results to identify issues and measures (server response time,
throughput, network latency, etc.) .
. System Performance Analysis (Network Bandwidth/Latency, Disk/IO, CPU,
Memory, SQL Server, IIS, ASP.net
. Defined test strategies, planned and performed/managed all testing
activities including functional, unit, integration, regression,
usability, compatibility, installation, system performance, load
stress and user acceptance (UAT) of web and client/server
applications.
. Executed and Managed Selenium Scripts using.
. Responsible for entering, tracking bugs in Quality Center and
reporting the defects to the developers for modification Request..
. Created and executed complex SQL queries including JOINS to validate
Back-end data.
. Prepared SQL stored procedures and wrote SQL queries to retrieve data
from Oracle database.
. Wrote SQL Statements to extract Data from Tables and to verify the
output Data of the reports.
Environment: Selenium 2.0, Mercury Quality Center 9.0, Load runner 8.1, SQL
SERVER 2008, UNIX, Windows XP, IE, Firefox, Google chrome, safari.
Care-next Connect
Jan 2007 - May 2008
Quality Assurance Analyst
Basically this project was targeted to create a sub acute network comprises
of Hospitals, Facilities, patients, Case managers. This project is a
combination of three types of applications:
1. Web Application
2. PDA Application
3. Window Application of PDA Application
The project deals with large data (patient data, health check up data) and
some filtered data interact with web and PDA application.
Through web application the authorized person can create referrals for the
patients. Then these referrals are sent to Case Manager's PDA. The Case
Manager has to solve the case by physically visiting the patient. After
getting the details from the patient, he updates the patient information
like patient face sheet, assessment forms etc on his PDA. When he selects
sync option then the PDA data is sent to the Central database server and
updated data comes from the database server to the PDA device. Using FAX
server and mail server either the Case manager or Administrator can send
the faxes or males using web or PDA application Project consisted of
performing quality assurance for client in the Health Care industry
utilizing Web and PDA applications, FAX, and Email to maintain patient care
Responsibilities:
. Documented Test Plans wrote Test Cases and decided schedules for Test
Case Execution.
. Created Test Scripts in Perl in Selenium for test case automation for
functional, GUI, data-driven and regression testing
. Performed Black Box Testing for each individual testing GUI,
functionality, unit, integration, regression, usability, compatibility,
installation, system, performance, load stress and user acceptance (UAT)
of web and client/server applications.
. Analyze results to identify issues and measures (server response time,
throughput, network latency, etc.) .
. System Performance Analysis (Network Bandwidth/Latency, Disk/IO, CPU,
Memory, SQL Server, IIS, ASP.net
. Baseline script was modified for multiple logins and multiple locations
in Perl Scripting.
. Created Smoke test cases for the end to end test process of the
successful and failure path.
. Executed test scenarios and reported test defects using Quality center
for bug tracking.
. Created test script on LoadRunner for performance testing and performance
tuning.
. Created SQL queries to retrieve data from Oracle database including JOINS
to validate Back-end data. .
. Performed manual and automated testing of the functionality of different
components of the product which involves reading of registry entries and
file objects.
Environment: Loadrunner 8.1, Selenium JDBC, XML, Oracle, Quality center
Baidans Mixer,
June 2005- December 2006
Quality Assurance Analyst
The Web site contains an Audio plug-in which plays different natural
sounds. Users can customize these sounds with several audio effects and
send it to cell phone as a ringtone. This project implements the
Cybersource payment gateway, Clickatell API to send SMS and ringtones and
ComponentSpace Email Verification.
Responsibilities:
. Documented Test Plans wrote Test Cases and decided schedules for Test
Case Execution.
. Defined test strategies, planned and performed and managed all testing
activities including functional, UAT, and regression testing.
. Performed manual and automated testing of the functionality of
different components of the product which involves the reading of
registry entries, file objects, etc.
. Prepared the traceability matrices to fill the gap between the
requirements and the test cases covered.
. Provided technical leadership and expertise in the reorganization of a
complex End-to-End testing effort and Performed system analysis and
organizational review of the existing QA process with special focus on
custom test tools.
. Used BugZilla for bug tracking.
. Conducted System Testing, GUI Testing and Cross Browser compatibility
testing during the releases and interacted with the developers to
resolve any technical issues.
. Created Smoke test cases for the end to end test process of the
successful and failure path.
. Automated various application nightly builds for J2EE component
applications.
. Prepared SQL stored procedures and wrote SQL queries to retrieve data
from Oracle database.
. Wrote and executed complex SQL queries including JOINS to validate
Back-end data.
Environment: C#, JSP, XML, Oracle, BugZilla, Selenium 1.0, Win XP
Education
Mississippi Valley State University, Aug 2009-Jan 2011
Master of Science in Bioinformatics
Uttar Pradesh Technical University (India), 2001 - 2005
Bachelor of Technology in Information Technology
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