Project Manager
Resume:
RECEP SUHA SELCUK
Address: Göztepe Mh. Tütüncü Mehmet Efendi Cad. Hamit Öskay Sok.
Papatya Apt. No:11 Daire No: 10 Göztepe Kadıköy İstanbul
Linkedin: http://www.linkedin.com/pub/recep-suha-selcuk/18/8b5/9a4
Email: **********@*****.***
Blog: http://www.suhaselcuk.com/
Phone: +90-542-***-**-**
PERSONAL INFORMATION
Date of Birth : 28.09.1979
Birth Place : Konya
Marital Status : Single
Driving License : B (1998)
Military Service : Done - 31.01.2006
QUALIFICATIONS SUMMARY
Professional experienced working in fast paced environments demanding strong organizational,
technical and interpersonal skills. Summary of the capabilities:
Have experience as a mentor for less experienced business analysts.
Have vast experience in business analysis and in doing excellent documentation on
business requirements.
Expertise in System design and development required for business process.
Vast Experience in storing and managing customer data, relational and document
oriented databases.
Have vast experience in software testing and test automation processes.
Experience in analyzing and testing web services.
Experience with SCRUM which is an agile software development framework.
Have good written and oral English skill.
Good personal and communication skills.
Detail-oriented and resourceful in completing all job duties.
Ability to work independently as well as part of a team.
Able to handle multi-tasks effectively.
Approachable, enthusiastic and willing to learn.
No objections for travelling.
PROFESSIONAL EXPERIENCES
IBM Global Services ( Istanbul - TURKEY) / 07.2012 – Present / Senior Business Analyst
I have been working at the ‘Next Individual Retirement Project of AvivaSA’. As a senior analyst I am
responsible for
• Collecting the requirements by contacting customers.
• Preparing the analysis documents of the projects.
• Preparing the training documents and achieving the end-user training sessions.
• Assisting the technical team during implementation phase.
• Creation and execution of test cases to ensure that the application or technical environment
meets the requirements (technical, functional, and user interface).
• Discussing the status of bugs and change requests with the development team.
• Assisting customers during user acceptance phase.
CompuGroup Medical ( Istanbul - TURKEY) / 11.2011 – 07.2012 / Analysis & Test Group
Leader
The development team of the CompuGroup Medical Turkey implements a web based intelligent
authorization solution for the health insurance companies. As a team leader I was responsible for
• Ensuring that the analysis and functional tests of the project are delivered on time with the
planned resources.
• Organizing the team, to make them understand the goal and objectives.
• Lead and support the system analysis team.
• Coaching & training the team members one to one.
• Make technical analysis of user requirements.
• Preparing and providing necessary reports.
• Designing & implementing the automated tests of the web services via soapUI & Hudson.
• Implementing the load tests of the web services via soapUI.
• Designing, recording & implementing the selenium tests.
SONY ( Istanbul - TURKEY) / 04.2011 – 11.2011 / Senior Business Analyst
• Acting as a Senior Business Analyst of Sony Forum & Discussions Platform.
Sony Forum & Discussions is a web site for Sony Electronics users from around the world to
get help and help others. The development team is working with SCRUM framework and I'm
responsible of
- Suggesting process improvements and technical solutions.
- Preparing detailed analysis documents of the requirements.
- Creation and execution of test cases to ensure that the application or technical
environment meets the requirements (technical, functional, and user interface).
- Assisting customers during user acceptance phase.
- Following up the status of bugs and change requests with the development team.
- Assisting Support Team and providing third level support.
Dealing with the performance issues of the web application and identifying the
-
improvement points and actions to be taken.
• Serving as a mentor for less experienced business analysts.
• Preparing the mentorship program plan with the mentee.
• Reviewing and commenting on the documents which are prepared by less experienced
analysts.
• Reviewing the defined analyst processes and identifying the improvement points.
SONY ( Istanbul - TURKEY) / 10.2008 – 04.2011 / Business Analyst
• Acting as a Business Analyst of Content Delivery Team of Sony Global Project (10.2010 –
04.2011).
Main objective of the project was to integrate technology platforms to have a unified global web site
and ecommerce platform. Content Delivery Team was responsible for the implementation of the
content delivery system and the search engine for Sony US web site.
Content delivery system is the back-end application which serves the contents to the web sites via
REST services. Content delivery Team was applying SCRUM methodology and I was responsible of
- Implementation of the search functionality via a 3rd party tool called Endeca.
- Writing the shell scripts to test and improve the quality of the search functionality.
- Performing the configurations of the Endeca Web Crawler and search application.
- Deploying and running the search application on the Linux server.
- Presenting a demo of the search application to the management team.
- Suggesting process improvements and technical solutions.
- Preparing the analysis documents of the REST services.
Creation and execution of test cases for the web services and their interaction with
-
document oriented database (mongoDB).
• Business Analyst of the CRM Team (10.2009 – 10.2010)
CRM Team is responsible for the implementation and maintenance of the web services, online
customer database, data warehouse, survey applications and reporting tools. I was responsible of
Collecting the requirements by contacting customers.
-
Preparing the related scoping and analysis documents of the requirements.
-
Preparing test cases, execution of the tests manually via SoapUI and verifying the test
-
results from the relational customer database (ORACLE).
Planning the automated tests of the web services.
-
Preparing XML based test scenarios to implement automated functional tests.
-
Documentation of the SOAP based web services.
-
Assisting Support Team and providing third level support.
-
Dealing with the new requirements for the reporting tools like Business Objects and
-
Smartfocus.
Documentation of the daily data flow from the online transactional customer database to
-
the customer data warehouse which is implemented via ODI (Oracle Data Integrator).
• Business Analyst of the CRM/Loyalty Project (10/2008 – 10/2009)
Sony Poland launched a card-based loyalty program which tracks the customers’ purchases and
gives insight into customer behavior. A web based membership management application and a web
site are developed within the scope of this project. I was responsible of
Collecting the requirements by contacting customers.
-
Preparing the analysis documents of the projects.
-
Preparing the training documents and achieving the end-user training sessions.
-
Assisting the technical team during implementation phase.
-
Creation and execution of test cases to ensure that the application or technical
-
environment meets the requirements (technical, functional, and user interface).
Discussing the status of bugs and change requests with the development team.
-
Assisting customers during user acceptance phase.
-
• Acting as a member of the “Web Security” working group which was responsible for the
preparing documents and presentations to increase the "web security" knowledge of the
analysts team.
• Performing the automated tests of the web applications with the "Selenium Automated
Tests" working group. Working group was responsible of creating "how to" documents and
implementing sample automated tests for specific applications.
OYAK TEKNOLOJI (Istanbul - TURKEY) / 03.2008 - 10.2008 / System Analysis Specialist
• As a System Analysis Specialist of the Card Technologies Department I was responsible of
Collecting the requirements of the internal customers.
-
Analysis and documentation of functional requirements.
-
Create and maintain functional design of the system.
-
Researches in payment and card technologies.
-
Preparing test cases and performing system tests.
-
Preparing test reports and documentation of test results.
-
Following up the production deployment.
-
Analysis of the regular Visa & MasterCard Enhancements.
-
• System Analysis Specialist of the NFC (Near Field Communication Technology) Project. Main
objective of the project was to integrate mobile phones with the smart cards and card based
payment systems. My responsibilities was
Researching the Near Field Communication Technology.
-
Analyzing the feasibility of the new technology.
-
Preparing the scope and the blueprint of the project.
-
Identifying the technical requirements to implement the project.
-
Preparing analysis document of the project.
-
AKBANK T.A.S. (Istanbul - TURKEY) / 06.2006 - 03.2008 / Assistant Manager
• As a Assistant Manager of the System Development Department I was responsible of
Preparing software test plan and test cases.
-
Performing user acceptance tests and reporting the bugs to the development team.
-
Preparing scheduled reports during the testing period.
-
Preparing how to documents of the new implementations.
-
Assisting to the customer support teams and providing third level support.
-
Maintenance of parameters into the system.
-
Following up the production deployment and reporting the issues.
-
Reviewing, commenting and approving the analysis documents from the user perspective.
-
• As a Assistant Manager I had been involved in the following projects,
Customer Data Quality Project
-
Wings Credit Card
-
Wings Business Credit Card
-
Instant Credit Card Printing Service
-
Supplementary Card Project
-
Axess Loan Credit Project
-
Axess Charge Off Module Project
-
Credit Card Charge Off Structure Changes
-
Project Of Printing Statement With Foreign Currency
-
Structural Change Of Interest Calculation
-
Axess Long Term Installment Plan With Interest Project
-
Axess Cash Advanced With Equal Installments Project
-
Plastkart Embossing Project
-
Call Center Enhancement
-
REKLAMYON OUTDOOR ADVERTISING (Istanbul - TURKEY) / 06.2003 - 03.2005 /
Technical Responsible
• Dealing with the patent registration of the outdoor advertising material.
• Dealing with the technical issues during the production period of the alternative advertising
material.
• Giving technical support to the advertising material during the organizations.
EDUCATIONAL BACKGROUND
MASTER DEGREE / 01.2008 - 01.2009
Istanbul Technical University / Informatics and Computer Engineering Department
Information Technology Program
UNIVERSITY DEGREE / 10.1997 - 07.2002
Istanbul University / Economy Department
Economics in English
HIGH SCHOOL / 1990 - 1997
Karatay Anatolian High School
TRAININGS & CERTIFICATIONS
Certified Scrum Master Course / 08.10.2010 – 09.10.2010
Training Company: Mitch Lacey & Associates Inc
Advanced Excel / 23.06.2010
Training Company: Bilge Adam
Business English – Business Speaking Skills / 08.01.2010 – 09.01.2010
Training Company: British Side
Requirement Gathering / 06.12.2009 – 09.12.2009
Training Company: Pierson Education Group
Business English – Business Writing Skills / 06.11.2009 – 10.11.2009
Training Company: British Side
ISTQB Certified Tester Foundation Level / 15.09.2008
Training Company: Turkish Testing Board
FOREIGN LANGUAGES
• English Advanced level.
• Spanish Intermediate level.
Contact this candidate