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Edward Gonzalez
Bay Shore, NY 11706 *******@*******.***
Reliable, honest, and conscientious employee who can work under direct or indirect
supervision
Extremely organized with a sharp eye towards detail
Disciplined to function well in a fast-paced environment
Objective: To obtain a position with a progressive company utilizing my technical
experience where responsibility may lead to further advancement
Education: 03/12 - 10/12 Hunter Business School Levittown, NY
Computer Technician Networking Specialist Diploma
09/06 - 01/09 Briarcliff College Bethpage, NY
Networking Security Major
Technical Operating Systems: Windows 7x86, Vista x86, XP x86, Windows 7x64, Vista
Expertise: x64
Linux, Mac OS, Lion, Panther and Leopard server 2003,server 2012
Software: MS Word, Open Office, CPU ID, Avast, AVG, Norton, MacAfee
anti virus, Image Burn, Power ISO, All RAID configurations
Repair LCD and Digitizer screens on I Pod 4th Generation, I Phone 4 and
4S
Maintain and administer computer networks and related computing
environments including computer hardware, systems software,
applications software, cabling, and all configurations.
Diagnose, troubleshoot, and resolve hardware, software, or other
network and system problems, and replace defective components when
necessary.
Plan, coordinate, and implement networks, and security measures to
protect data, software, and hardware.
Confer with network users about how to solve existing system problems.
Install and perform minor repairs to hardware, software, or peripheral
equipment, following design or installation specifications.
Note differences in wire and cable colors so that work can be performed
correctly.
Work History: 12/06 - 08/11 EVO Merchant Services Melville, NY
Help Desk Representative
Prepared documents and correspondence such as damage claims, credit and
billing inquiries, invoices, and service complaints.
Compiled data from records to prepare periodic reports.
Presented clear and concise explanations of governing rules and
regulations.
Read incoming correspondence to ascertain nature of writers' concerns
and to determine disposition of correspondence.
07/02 - 12/06 Watermelons Plus Inc.
Brooklyn, NY
Warehouse Supervisor
Supervised the activities of workers engaged in receiving, storing,
testing, and shipping products or materials.
Interviewed, selected, and trained warehouse and supervisory personnel.
Planned, developed, or implemented warehouse safety and security
programs and activities.