Quality Assurance Management
Resume:
Aleksandr Volovik
Old Bridge, NJ 08857
732-***-**** ********@*****.***
SUMMARY
QA Manager with over 14 years of expertise in Quality Management, Quality
Assurance, Test Automation, and Performance Testing. Proven track record
establishing and managing global high performance teams tasked to support
and deliver Quality Assurance and Testing. Specialist in off-shore vendor
management with specific global experiences in India and the Ukraine.
Extensive experience in designing QA processes and procedures, developing
test strategies, implementing testing tools / software and producing
metrics, key performance measurements (KPI's) and management dashboards.
Strong relationship management skills encompassing client and project team
management.
SKILLS
Languages .NET, JavaScript, VB
Databases SQL, Data Cube and MDS, Oracle
O/S Microsoft Windows, Mac OS X
Software MS Office Tools, Microsoft Visual Studio, CRM, Snagit, SQL
Enterprise
Platforms Web and Client Server
Tools Quality Center, Quick Test Professional, Selenium, Rally,
CRM, TFS, MTM
SDLC Methodologies Waterfall and Agile
/ Disciplines
Other Project Management, Quality Assurance Management, Testing
Methodologies, Offshore Outsourcing Management
EXPERIENCE
PEARSON (SCHOOLNET INC.), New York, NY 2006 - 2012
Director, Quality Assurance (QA)
Managed the QA function ensuring adherence to full regulatory requirement
compliance and quality levels set by the Company. Developed department
plans, strategies and budgets aligned with company's goals and objectives.
Directed QA projects and programs activities and interacted with external
clients.
. Implemented Agile, SCRUM development methodology (Certified ScrumMaster).
. Established and institutionalized quality standards for entire technology
organization.
. Provided guidance to quality assurance team in identifying the best
approach to meet requirements.
. Provided regular metrics and updates to senior management, made
recommendations to process and quality improvements as needed.
. Interfaced across multiple departments (PMO, BA, Dev) and levels of
management regarding quality matters.
. Developed and implemented strategies that ensured short and long term
success of the QA function.
. Provided guidance, support and training on the interpretation and
implementation of Company standards and policies inside and outside of QA
department.
. Oversaw technology-wide process implementation and maintenance as well as
assuring that all processes were followed by required parties.
. Created, revised, reviewed, and approved quality related documents
including test metrics.
. Provided leadership, development, mentoring and support for direct
reports, as well as ongoing resource assessment.
. Accountable for QA group resourcing, development and performance
management, and organizing teams for maximum effectiveness.
Aleksandr Volovik Page Two
PEARSON (SCHOOLNET INC.) (Continued)
. Implemented and maintained automation lab (Mercury Quality Center, QTP,
Selenium); 45% of regression test scripts were automated.
. Successfully managed offshore resources.
CORSIS (IVILLAGE), New York, NY 2005 - 2006
Senior Quality Assurance Engineer
Acted as Lead Analyst on projects and worked with management to assess
resources needed for completion. Managed project workload and defect
reporting.
. Reviewed requirements and technical documentation to develop appropriate
test documentation.
. Worked with developers, PM, business owners to design test criteria.
. Developed and executed test cases.
. Developed and executed manual and automated tests utilizing Quality
Center and QuickTest Pro.
. Developed and maintained test scripts and procedures.
. Prepared, validated and documented test environment for accuracy and
readiness.
. Provided robust system tests of all new and updated applications.
. Analyzed and reported testing progress and results.
. Contributed to software engineering process improvement efforts across
the business.
. Performed risk analysis for seamless release.
. Developed and executed deployment plans.
KPMG, Montvale, NJ 2004 - 2005
Consultant - Quality Assurance Analyst
Identified Test Strategy for given application. Created detailed test plan,
tested requirements, tested cases, tested metrics and checkpoints based on
functional and design specifications.
. Analyzed automation effort, created and maintained automated test scripts
using QuickTest Pro.
. Continuous updates to the Test Documentation in accordance with
specification changes.
. Executed test cases while performing smoke, functional, regression, and
compatibility system testing.
. Performed intensive Oracle testing using TOAD and SQL Enterprise Tools
and Data Validation comparing data extracted from DB using select
statements and front end.
. Reported test results using ClearQuest Bug Tracking tool.
. Monitored defects and assisted project management with design decisions.
. Prepared Bug, weekly status and summary reports.
. Worked closely with various levels of management and staff, programming
teams and clients to deliver effective business solutions.
. Prepared release checklists, measured risk and collected data for roll-
back plan.
TD WATERHOUSE, Jersey City, NJ 2002 - 2004
Consultant - Quality Assurance Analyst
Analyzed business requirements, use cases and system specifications.
. Analyzed risk impact and prioritized testing effort.
. Developed comprehensive test plans and procedures based on the project
Requirements Specifications for TD Waterhouse application software using
Quality Center.
. Designed detailed unique metrics scripts and test cases.
. Created Test Sets using Quality Center Test Lab.
. Scheduled automated test scripts (written in VB) runs via Quality Center
scheduler.
. Oversaw execution of test scenarios that ensured that the hardware
configurations and developed software performed in compliance with the
specifications as described in documents pertaining to this
implementation.
Aleksandr Volovik Page Three
TD WATERHOUSE (Continued)
. Continuously updated Test Documentation in accordance with specification
changes.
. Demonstrated excellent working knowledge in formal QA estimation and
tracking techniques.
. Performed GUI, Business Function, Integration, Browser and OS (Platform)
Compatibility and Regression testing.
. Debugged data integration errors by working with Broker Workstation.
. Reported defects via Integrated Bug Tracking System (Quality Center was
integrated with in-house written tool), oversaw identification and
problem / bug solving process.
. Utilized Test Director Reporting features to produce status report to
higher management.
ELDORADO TRADING GROUP INC., Woodbridge, NJ 1998 - 2002
Quality Assurance Analyst
EDUCATION
MS, Engineering, Moscow Automobile and Road Technical University, Russia
CERTIFICATIONS
Certified ScrumMaster (CSM)) - BigVisible Solutions, Boston, MA
Certificate course in Agile Testing Practices - SQE Training, San Diego, CA
Certificate course in Performance, Load and Stress Testing - SQE Training,
San Diego, CA
Certificate course in Leadership for Test Managers - SQE Training, San
Diego, CA
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