Customer Service Sales
Resume:
BARBARA RODRIGUEZ
**** ** ** **, *****, Florida *3142 (C) 786-***-**** ************@*******.***
Professional Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and
contribute to company success.
Skills
Basic computer knowledge
•
Credit card processing
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Strong customer service orientation
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Problem solver
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Written and verbal communication skills
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Written and verbal communication skills
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Committed to team success
•
Work History
-Cashier05/2010 to 08/2012
Kentucky Fried Chicken – 444 Hialeah Drive Hialeah, FL 33010
• Organized weekly sales reports for the sales department to track product success.
Greeted customers entering the store to ascertain what each customer wanted or needed.
•
Recommended, selected and helped locate and obtain out-of-stock product based on
•
customer requests.
• Maintained up-to-date knowledge of store policies regarding payments, returns and
exchanges.
• Excelled in exceeding daily credit card application goals.
• Promptly responded to general inquiries from members, staff, and clients via mail, e-mail
and fax.
• Resolved product/policy issues and shared benefits of new technology.
• Organized the store by returning all merchandise to its proper place.
• Maintained positive attitude to make customer's shopping experiences memorable and
pleasant.
Accomplishments
• Earned highest marks for customer satisfaction, company-wide.
• Up-sold products and motivated customers to upgrade current product plans.
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