Assistant Sales
Resume:
Carolyn Cocozza-Scotti
* ********* *****, **********, ** 06790
*******.******@*****.***
OBJECTIVE: ENTRY LEVEL PARALEGAL ASSISTANT
To secure a paralegal position that requires excellent communication skills and attention to detail.
QUALIFICATIONS S UMMARY:
Relationship Building Excellent Client Services
Conflict Resolution Decision Making
Microsoft Office Skills Team Player
Strong Organizational Skills Enthusiastic
Quick Learner
EDUCATION:
Paralegal Litigation Certificate Program at UConn, Hartford, CT., June 2013; Courses Taken include: Civil Litigation,
Discovery, Legal Research and Legal Writing.
Litchfield County Legal Professional Association; Affiliate member/Volunteer
Naugatuck Valley Community College; Associates Degree, January 2012; A.S. Business and Psychology;
Greenfield Community College, Fall 2009 –Peace Studies, Conflict Resolution & Mediation
Academy of Learning; Spring 1996, Course Certificates Awarded for: Windows Based Excel and Word and Business Skills, Outlook.
Notary Public.
Awards:
2008 Service Recognition Award; TD Banknorth
PROFESSIONAL EXPERIENCE:
ISGN, Rocky Hill, CT (Stewart Staffing Temp)
Mortgage Processor; July 2010 - March 2011
• Knowledge of the Mortgage environment and process, technical skills required to completion
• Proficiency in computers and related application pertinent to the mortgage industry.
• Maintained a working level of knowledge regarding mortgage concepts and terminology.
• Assist in the daily work flow of the Processing Support department.
• Support Function; Direct Internal Liaisons: Underwriting and Closing Groups.
• Assist in the daily work flow of FANNIE MAE, FREDDIC MAC, VA, FHA Loans in the Processing Support department.
Operations Assistant@ TD Banknorth Investment Group Mar 07 – Mar 09
• Process all daily investment business for the Financial Representatives
• Coach new reps regarding business processing
• Partnership with Investment Department to make goals
• Answer and assists all customers and incoming calls
• Confirm trades with Annuity and Mutual Fund companies
• Initiate work on special projects
Mass Mutual Financial Services/Enherent (Temp) Jan 07 – Mar 07
• Consultant work at Mass Mutual in Springfield, MA
• Project work on the AML (Anti-Money Laundering Act)
Sovereign Bank, Personal Banker/LBE Aug 06 – Nov 06
• Analyzes (by profiling) and determines the financial needs of each customer
• Takes personal responsibility for building relations through the sale of bank products
• Opens new accounts, processes loan applications
• Demonstrates an in-depth knowledge of all consumer products and services
• Actively develop and solicit additional relationships through networking
Wells Fargo & Independent Mortgage Companies Las Vegas, NV Jan 05 – Jan 06
• Mortgage Officer in training
• Mortgage Originator in Sub Prime Industry
• Solicit realtors and inbound calls from customers
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Licensed Sales Assistant, TD Banknorth Investment Group, a.k.a. Bancnorth Nov 00 – Apr 04
• Managed day to day operations of the office
• Assessed client needs, concerns and questions
• Sold mutual funds and college plans
• Liaison with other departments and financial companies
• Performed telemarketing functions i.e., “blitz”
• Maintained customer files according to NASD regulations
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