*** ******** ****** ***. #*** Phone: 617-***-****
Cambridge, MA 02139 E-mail: **********@***.***
Valerie Kay
Area Of Expertise Strong knowledge and expertise in data analysis, modeling, and
design, as well as database procedures, functions, and triggers.
Also highly experienced with system analysis, requirements
definition, design and development of on-line applications,
structure and object oriented programming, hardware installation,
and network administration. Exceptional organization skills. Proven
record of delivering projects from beginning to completion.
Experience 08/06/2012- present StrataCision Inc. Needham, MA
Programmer / Software Support (part time)
Developing new and maintain existing programs for LTC Quote Plus
using VBA
Providing software support via phone, email and remotely(via
fastsupport.com)
Doing backups, fulfillments.
05/21/2011- 07/18/2012 Management Strategies Boston,
MA
Software Engineer (part time)
Developing new and maintain existing programs using VB, .NET,
ASP.NET, SQL
Participating in requirements gathering and definition
Participating in the design of new or changing programs and
producing requisite specifications.
Participating in functional test planning for the application
Participating in problem solving for the application
Documenting work
Maintaining expert level of knowledge in area of expertise and
sharing the knowledge by teaching the other team members
06/29/2011 - 07/29/2011 Crystal Cove Marina Winthrop, MA
Bookkeeper (full time contract)
Restored damaged QuickBooks data
Managed all QuickBooks transactions
02/01/2010 - 10/10/2010 A Fine Image Inc. Newton, MA
Bookkeeper (part time contract) (temporary part time contract while
attending Merrimack College) (also worked for the same company part
time 2 years earlier between 2007-2009)
Managed all QuickBooks transactions
AP, AR, GL, Billing, Expense Processing, Bank Reconciliations, etc.
Processed payroll for contractors
Ordered supplies, typed memo's, letters, and e-mails
Worked with QuickBooks, MS Office, and Outlook
Provided office and administrative support including
preparing/editing MS Office presentations and documents.
07/09/2007-02/05/2009 PowerAdvocate Inc. Boston, MA
Technical Support Analyst
Primary responsibilities included functional testing of web-based
applications, filing bug reports (Bugzilla), and working with
developers to isolate and reproduce issues and validate corrections.
Defined requirements and presented for programming department.
Indentified process improvements and user requirements, and
translated those into effective designs, specifications, and
solutions.
Supported existing systems to ensure business continuity, including
addressing customer issues and requests.
Modeled and analyzed business processes and assisted the business in
identifying ways to maximize operational efficiencies, quality and
compliance.
Worked on escalated production support issues submitted by business
users
Provided query, report and system tools training to business users.
Assisted users with administrative tasks which required the use of
sophisticated application tools or advanced computer skills.
Provided professional and effective desktop support.
Trained personnel how to work with program.
Was an administrator for SalesForce.com. Set up and managed
accounts, access, views, reports.
06/08/2006-11/08/2006 USA Direct Inc. Watertown, MA
Program Analyst
Analyzed all business aspects, including logistics and finances.
Worked with IT department remotely.
Defined requirements wrote Specifications and presented for
programming department.
Performed QA testing for all aspects of Software.
The Software was web based and contained two different parts in two
different languages: English and Russian.
Implemented new programs in all departments of company.
Trained personnel how to work with program
1993-2005 Saint Matthew Publishing, Inc. Woodland Hills, CA
Sr. Computer Programmer
Designed new software, which eliminated costly outside vendor's
necessity.
Designed SQL queries for statistical analyses. Used USA Census
information in data mining for direct mailing, which tremendously
increased company's income.
Worked with First Logic Postal software: running merge/purge,
sorting addresses by walking sequence.
Formatted and prepared file according to requirements of different
printing companies.
Every six month formatted and sent address's file to NCOA
Designed address duplicates elimination program, which saved
significant amount of money on duplicate mailing.
Have proven record of successfully managing multiple departments and
multiple projects.
1992-1993 Matrix Systems Corporation Calabasas, CA
Computer System Administrator
Managed Novel Network, implementing SBT accounting software package
(AR, AP, GL, SO, IC, SM, PR) and TIW manufacturing software. Created
new forms and programs, using FoxPro programming language.
Trained users how to use new computer software in all departments.
Directly in charge of engineering department personnel, testing
their ability to work on AutoCAD and hiring new engineers.
1991-1992 Astro Arc Company San Fernando Valley, CA
Engineering
Implemented new and made changes on mechanical and electrical
drawings, using AutoCAD and HiWire software. Trouble shooting
existing Microsoft Network and software. Responsible for daily back
up of system.
1986-1990 Technical University of Vilnius Vilnius, Lithuania
System Analyst
Responsible for designing new educational systems for Cad cam.
Tested and implemented new systems as well as troubleshot and
modified existing systems.
Participated in analysis, design, development and implementation of
all in-house software systems, all assignments entailed analysis of
current systems, working with users, editing and testing batch and
on-line programs. (Fortran, Assembler, Cobol, Basic programming
languages)
Education 01/24/2010 - 06/10/2010 Merrimack College Andover, MA
I finished certification courses of Oracle System Admin I and Oracle
System Admin II on 06/10/2010.
1993 - TIW Technical Seminar on the Workshop factory management
Systems.
1992 - AST Accelerated Computer Training - FoxPro programming
language.
1987 - System Analysis and Design (course taken in Lithuania)
1887 - Advance Programming Course (course taken in Lithuania)
1985 - Programming Languages Fortran and Assembler (course taken in
Lithuania)
1984 - B.S. degree in Mathematics (University of Vilnius, Lithuania)