Customer Service Administrative Assistant
Resume:
Temecia L Jackson
Brooklyn, NY *****
**************@*****.***
www.linkedin.com/in/missjackson
SUMMARY: Aspiring Human Resources professional with strategic ability, excellent relationship building
and mentoring skills and a passion for growth and development.
EDUCATION:
2009-2013 Brooklyn College, City University of New York
Majoring in Leadership and Human Resource Management
• Developing leadership, coordination, recruitment and event planning skills as Large Group
Coordinator of the IVCF Brooklyn College Chapter on campus
• Lead and participated in group study meeting or projects in several of my classes as a firm
believer in the value of both individual and group approaches to reaching goals
• Awarded for outstanding academic achievement - Dean's List 2010
EXPERIENCE:
2009-Present JP Morgan Chase Brooklyn, NY
Teller/Client Associate
• Assist management team in forging cohesive teams by answering co-worker questions as well
as providing feedback as needed.
• Throughout entire tenure of service, consistently received top score of 100% representing
outstanding service in customer feedback reports.
• Promote and maintain positive relations with all contacts, customers and potential customers.
2007-2009 Rainbow USA Inc. and Family Dollar Stores Inc. Brooklyn, NY
Customer Service Team Member
• Promoted customer service and encouraged sales by greeting customers warmly, answering
questions, and giving advice on merchandise selection.
• Assisted in maintaining well stocked and organized store while assisting management team
with overall efficient and profitable store operation.
2005-2006 Coreas Hazells Inc Kingstown, SVG
Office Management
• Promoted from Cashier to Office Management within 5 months within of being hired, due to
superlative performance in varied interim positions.
• Was commended for excellent service and teamwork by Supervisor as well as team members.
2004 – 2005 Bentick Square Medical Clinic Kingstown, SVG
Administrative Assistant
• Provided superior customer service by greeting patients warmly.
• Efficiently managed appointment schedules including patient admissions and discharge as well
as medical records.
2003 – 2004 National Crusade with Ralph Bell (BGEA), Arnos Vale, SVG
Counseling / Follow-up Administrative Assistant
• Provided Administrative support to Director of Counseling and Follow up in communicating
with local team before, during and after arrival in St. Vincent.
• Assisted in planning and coordinating training events and meetings in preparation for one of
the largest evangelistic events ever hosted nationwide, with approximately 76,000 attendees
(70% of population of St. Vincent)
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