Quality Assurance Manager

Experience

RISE Partnerships Jan. ****-Present

Training and Development Project Leader (Consultant)

Complete a customized project for two to four nationwide university clients

per month, designing and delivering educational curricula and managing long-

term strategic planning and assessment projects; facilitate complete

experience prior to visit, including interviews, presentations, keynote

speeches, assessment materials, and interactive workshops resulting in

specific leadership skills for officers and volunteers; increase group

involvement, strengthen focus on institutional values, and detail plans for

future improvement.

Independent Contractor through Manning Personnel Group May

2012-Present

Novartis Companion Diagnostics (Aug. 2012-Present)

Administrative Assistant (Contract Position)

Provide direct administrative support for executive heads of Diagnostics

and Quality Assurance.

Harvard Law School (May 2012- Aug. 2012)

Events Manager (Contract Position)

Executed all aspects of event planning and conference management for

several two-week long international conferences serving over 150 senior

faculty and academics.

Massachusetts Institute of Technology Aug. 2002- Sept.

2011

Assistant Director (June 2007-Sept. 2011)

Facilitated instructional programs, leadership development, and advisory

support for university staff, faculty, volunteers, and over 700 students

annually; implemented student group recruitment and expansion strategies,

increasing community by 25% in two years; managed cradle-to-grave hiring

process for 40 positions annually; supervised team of two graduate interns

and 38 residential staff members, including overseeing professional

development training and annual reviews; planned and executed large, multi-

day events for 100-2,000 people with high success/satisfaction rate.

Residential Associate (June 2004-June 2007)

Delivered live-in educational programming and support to house teams

composed of tenured faculty, staff, alumni, and graduate and undergraduate

students; taught seminars on leadership, relationship building, officer

training, event planning, logistics, and licensing; recruited, trained, and

supervised eight student staff members; served as primary crisis manager

during emergencies for the entire university campus.

Program Administrator (Aug. 2002-June 2004)

Recruited faculty members to serve as house fellow advisors to

undergraduate students; posted job ads, screened resumes, scheduled

interviews, composed offer letters, and managed paperwork; maintained a

budget of over $660,000; created and taught seminars for over 350 student

groups on developing and maintaining sound financial practices; developed

new office protocol in response to changing student needs.

Education

Massachusetts Institute of Technology 2007-2011

Completed two 32-hour Mediation Certification courses as well as formal HR

courses in Management and Leadership.

Northeastern University 2007

Master of Science, College Student Development

Worcester Polytechnic Institute 2002

Bachelor of Science, Humanities and Arts; Minor in International Studies

Awards

MIT Division of Student Life Infinite Mile Award for outstanding service

2003, 2007, 2009, 2010, 2011

Charles River Conservancy Distinguished Service Award (Boston, MA)

2006

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