Project Manager Quality Assurance
Resume:
CLARENCE CUNNY, PMP * MATSON ROAD, ROOSEVELT, NEW YORK
11575
********.*****@*****.***
PROJECT MANAGER AND QUALITY MANAGER http://www.linkedin.com/in/clarencecunny
SUMMARY
Information Technology leader with experience in financial services, software, and life insurance
companies. Proven project and quality management skills include establishing and implementing best Skills
practices, testing work-flows, test plan development, project plan creation, end to end testing
leadership, UAT coordination, post deployment checkouts, hiring, training, motivating, and HP/Mercury
supervising technical outsourced (local, near-shore, and off-shore) and full time global staff. Quality Center 9 -
Accomplished in building Quality Assurance teams from genesis to maturity; including the ability to 11
hire QA talent and implementing a solid and sustainable overall testing strategy.
HP Unified
Functional Testing
EXPERIENCE
Atlassian JIRA
Sr. Project Manager/QA Manager, IT Consultant December 2011 – April 2012
MS Office Suite
Presidential Life Insurance, Nyack, NY
3,7,10
• Created project plan and tracked actual versus estimates
MS Project 2007,10
• Coached junior and senior project members regarding estimates, resourcing, and staff
augmentation MS Visio 2003,7,10
• Elicited internal and external business requirements
• Authored Statement of Work for Quality Assurance resources MS SharePoint 7,
• 10
Established relationship with staffing firm on client’s behalf
• Gathered business requirements for agent website upgrade
OFX Debugging
• Liaison with business to clearly define objectives to technology
• Created test plans for User Acceptance Testing XML
• Defined and implemented new QA function including project planning and testing best
practices on building formal test plans, test cases, defect writing, and test tool usage Microsoft CRM
• Dynamics
Oversaw planning and execution by user acceptance testers
• Provided regular reporting to multiple levels of management within client’s organization
SQL
Ultra Edit
Project Manager/Testing Coordination, IT Consultant April 2011 – December
2011 Aqua Data Studio
Barclays Wealth Americas, New York, NY
Oracle BI
• Re-engineered Change Management process to eliminate bottle necks, improved
communication, implementation, and increase audit efficiency
Tech Smith SnagIt
• Managed vendor releases; audited and approved release notes
8-11
• Monitored software deployments into production
• Ensured all builds were tested thoroughly before Go/No Go meeting with senior project Linux Ubantu
stakeholders Windows 7/
• Major contributor in defining scope of future releases Vista/XP
• Developed environment management procedures and report
• Collaborated with members of the PMO to continually improve testing management process
Certifications
and best practices
• Created Runbook templates for UAT effort
PMI Project
• Partnered with vendor to setup connectivity between internal applications, vendor’s Management
environment and DTC Professional
• Identified and managed project and testing schedule risk that may impact testing schedule
• Defined scope across testing lifecycle including smoke, environment checkout, QA end-to-
Licenses
end, UAT, and production checkout efforts
• Developed procedures for users to overcome testing impediments
Series 7 & 63
• Developed and implemented traceability system to map individual tests back to use cases (expired)
and business requirements
• Held daily checkpoint meetings to apprise users of testing status
• Key contributor in redefining vendor’s release management processes
• Tracked project resource effort in the creation of comprehensive testing status reports
• Created and managed user acceptance test plan
Lead Quality Assurance Analyst, IT Consultant May 2009 – April
2011
Barclays Wealth Americas, New York, NY
• Developed multiple and complex project plans and test plans for financial applications
• Created thousands of test cases for execution in Mercury Quality Center
• Tracked thousands of defects in JIRA (Defect Tracking System)
• Coordinated testing efforts with NY based, near shore and off shore testing teams
• Facilitated daily testing status conference calls with Director and below management
• Worked with third party vendors to achieve project objectives
• Refined and improved QA’s relationship with project managers, developers, and business
analysts across SDLC
• Increased success rate of Investment Representative completion of KYC forms from 50% to
90% after implementation of hot fix release
• Oversaw QA portion of cash management product project which allowed the institution to
acquire $1.5 billion in less than 3 months
• Managed integration test effort for regulatory Cost Basis Reporting project including staff
• Trained business users in test case development for UAT effort
• Identified and reported over 100 issues within 5 days during Oracle Business
Intelligence(OBI) test execution
Senior Quality Assurance Analyst, IT Consultant May 2007 – May 2009
Lehman Brothers Barclays Wealth, New York, NY
•
• Created test plans for the assigned project and application using Mercury Quality Center
• Developed test cases based on business requirements, functional and technical
specifications, and development standards for assigned projects/applications
• Key consultant on a release of a hedge fund application that reduced tab navigation by 7
seconds
• Executed test scripts and validate test cases
• Performed comprehensive validation of account statements between Production and
test/staging environment versions
• Maintained existing test plans and test cases based on code changes and enhancements to
assigned applications
• Tracked issues and worked with project managers and developers to resolve them
• Created and sent issue reports to project team and management during test cycles
• Coordinated user acceptance testing
• Managed defect tracking and improvements using firm standard and vendor provided defect
management systems
Sustained Development Engineer in Test, IT Consultant April 2006 – April 2007
Microsoft Corporation, East Northport Islandia, NY
• Recreated customer environments using Virtual Server in conjunction with various Microsoft
operating systems and Exchange.
• Made best efforts to reproduce customer issue(s) to generate clean log files for development
to create a solution
• Executed regression test to ensure that the newly created builds did not generate other
issues.
• Working knowledge of networking protocols (TCP/IP), hardware, debugging, and operating
systems.
• Wrote and executed test cases. Performed detailed analysis of test results and adjusted test
cases accordingly. Conducted product reviews aimed at reducing costly issues later in
production
• Updated cases in Product Studio from receipt to resolution.
• Tested product hot-fixes pre and post rollup.
• Developed working knowledge of networking protocols (TCP/IP), hardware, debugging, and
operating systems.
Technical Analyst, FTE September 2000 – March 2006
TD Waterhouse Investor Services, Jersey City, NJ
• Managed 3 testers during development and QA life cycle of the project.
• Developed and managed an enhanced testing effort to meet aggressive deadlines.
• Reviewed and approved test plan, test script and test results.
• Created manual planning matrices and test scripts using Excel based on Functional
Requirements Specifications.
• Executed test scripts to releases of the application as scheduled.
• Collaborated in planning and execution in applicable testing phases for minor releases
• Prepared testing status report for project managers.
• Provided training to QA group members.
• Defined and implemented processes and best practices for defect management and release
management.
• Interfaced with business representatives to develop test requirements and responsibilities for the
active trading platform which included Complex Option Trading project.
• Ensured that software quality measures complied with regulatory standards, industry standards,
and accepted best practices.
• Developed cross browser and cross platform testing approach.
• Orchestrated functional, GUI, Integration, system, regression testing phases.
• Supported system and UAT process to obtain user and business sign-off.
• Reported daily and weekly results to senior management on script coverage verification, test
case completion and critical defects.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Business Management & Finance, Bachelors of Science
CUNY Brooklyn College, Brooklyn, NY
Project Management, Project Management Continuing Ed
New York University (SCPS), NY, NY
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