Project Manager Information Technology

Jose A. Rodriguez

C#* Casa #** Primary Telephone (Cel): (829) 712 - 0444

Las Dianas, Santiago Home Telephone: (809) 241 – 1697

Dominican Republic **********@*******.***

SUMMARY

Hands on Technical Manager with the ability to translate business processes to technical details,

providing information technology solutions that ensure maximum value versus investment.

Experience in systems engineering, systems implementation and complex migrations to new

platforms, software development and project management.

Directed organizations as large as 50 technical employees, providing the required team and

organizational development with demonstrated results in adding value to the organization at minimal

cost.

Significant experience working (negotiating, collaborating) with internal and external contacts

(customers, suppliers, partners).

SKILLS

Team Management Skills

Successful management of teams of varying size.

Excellent project management skills, communication skills, and teamwork with key

stakeholders and team members.

Proficiency in the following Programming languages and Environments:

Expert: C, Visual Basic, UNIX Shell (Bourne, Ksh, Csh), AWK, Unix/Linux Utilities (sed,

grep, etc.), Crystal Reports, SQL (Ingres, Sybase, Oracle, Microsoft SQL Server), Stored

Procedures (Microsoft SQL Server, Oracle PL/SQL, IBM DB2)

Intermediate: Visual Basic .Net, Perl

Basic:Visual C++, Visual C#, Business Objects, Java

Architectural Understanding of the Following Environments:

Administration and Familiarity of the following Operating Systems: UNIX (System V,

SunOS); Linux (Debian, Gentoo, Ubuntu); Windows 2008, 2003, XP, IBM OS/400 V4R2 –

V5R4 (AS/400); VMS/CMS, MVS/TSO, Sun Solaris

Architectural Design of: Storage Area Networks primarily with Fiber Channel

Connectivity (EMC Clarion, Hitachi, IBM); VMware vSphere Server Farms; Data Center

Connectivity and Networking Solutions; Oracle Database Servers; Microsoft SQL Server

Database Servers; Citrix XenDesktop and XenApp server farms.

Administration and Use of the following Database Systems: Oracle, Sybase, Microsoft SQL

Server, Access, Ingres, Lotus Notes (Administration, Programming and Design), Lotus Domino

(Programming and Design), DB2/400 (V4R2 – V5R4). ODBC and JDBC programming with

above databases platforms.

Other Tools: Microsoft Office Suite (Word, Excel, PowerPoint); Installation and Administration

of Web Servers: MS IIS, Apache; Handling of EDI documents and requirements; Harbinger

Trusted Link EDI management software.

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EXPERIENCE

EDENORTE Dominicana, S.A. (Director of Information Technology)

Apr 2010 – Aug 2012

Management of a team of 50 technical employees covering the 4 departments involved with

Infrastructure, Networking, Systems, and Technical Support. Team support of 2000 end

users of SAP Financials, and OPEN SGC Utilities platform. Reorganization of the teams

resulting in the implementation of Cross Training, and the establishment of SLA’s resulting in

recognized improvements in the response time and quality of service of the department.

Responsible for the Information Technology capital and expense budget plans. Mentoring,

hiring, and performance evaluation of direct reports. Negotiation with suppliers and internal

customers: Coordination of priorities and regular project status updates.

Lead in the Migration of the Companywide Billing System to a single system from multiple

legacy applications. Accomplished the migration with minimal interruption to the billing cycle

(US$ 480 Million Per Year), total end customers migrated: 800,000 with history dating back to

1999.

Lead Architect for the infrastructure of new remote metering system for 40,000 customers in

the first phase of implementation (utilizing VMware vSphere Enterprise, Dell Servers, and

Oracle) improving efficiency of invoicing. Levels of customer payments moved from 80% to

98%.

Lead Architect for the Virtualization of 40 Servers in a VMware vSphere Virtualization Farm

and upgrade of the Microsoft Active Directory from 2003 to 2008, resulting in the

simplification of the administration and increase in fault tolerance of critical support systems.

In parallel, improved the current and future SAN architecture plans, standardizing on EMC

equipment.

Notions Dominicana, S.A. (Manager of Information Technology)

Apr 2008 – Apr 2010

Management of a small team of technical employees supporting various business units

(Manufacturing, Sales, Import/Export). Responsible for the Information Technology capital

and expense budget plans. Mentoring, hiring, and performance evaluation of direct reports

and development of the cross training of skills related to programming and support of the

Microsoft Dynamics platform. Negotiation of the priority of requirements in conjunction with

key stakeholders, preparation of requirements documents, scheduling of releases and follow

up with the development team.

Lead Engineer in the design and implementation of a Business Intelligence

platform concluding with the first phase of the project (Balanced Scorecard of key indicators).

Provided some of the programming and required setup and successfully transitions the

responsibility of administration and future development to one of the team members. Primary

indicators were used on a regular basis to confirm company strategies and align others.

Lead Engineer in the implementation of a Sales Force Automation system.

Management of the implementation plan and infrastructure planning. Enabled the remote

processing of customer orders for the remote sales team of 5 individuals deployed across the

country.

Lead Engineer in the normalization of Microsoft Active Directly Platform from Windows 2003

to Windows 2008, modernizing the infrastructure and enabling upgrade of the key ERP

system.

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Grupo M

Apr 1998 – Dec 2007

Director Information Technology Apr 2005 – Dec 2007

Management of a group of 20 technical employees conforming covering the 3 divisions

involved with Infrastructure, Systems, and Technical Support. Team support of 800

end users of PeopleSoft Financials, PeopleSoft Human Resources, and various

Manufacturing Solutions. Responsible for the Information Technology capital and

expense budget plans. Mentoring, hiring, and performance evaluation of direct reports.

Responsible for the continuous improvement program for the various companywide

systems: PeopleSoft Financials, PeopleSoft Human Resources, Various Manufacturing

ERP systems, providing solutions within budget and on a timely basis.

Reduced consulting costs in 75% by eliminating dependency on external consultants

and bringing knowledge in house.

Implementation of Controls on Telephony system resulting in 40% savings.

Implementation of Lean within the department establishing SLA’s for the Technical

Support Division resulting in an improvement of 100-700% in response times across

all support types.

Project Manager – Corporate Jun 2002 – Mar 2005

Responsible for the Manufacturing Systems of the Company. Generation of Requirements

Documentation, Project Plans and coordination of priorities with various Manufacturing

Directors.

Negotiation and coordination and follow up of external contractors and team of 5 technical

personnel in the development of new features.

Project Manager – Knits Division Apr 1998 – Jun 2002

Project Leader for the implementation of an integrated manufacturing system (TIM).

Responsible for the project plan, training, configuration, implementation as well as support of

the system.

Responsible for the analysis of the production process and generation of requirements

documentation, configuration of the system and the programming of any required reports.

AT&T Labs and Bell Labs (Member of Technical Staff) Jul 1989 – Mar 1998

Developed various internal systems (Trouble Ticket System, Intranet Design, Contributed to

Billing Module for Local Telephone Service) resulting in increased efficiency of the

corresponding teams.

Lead Developer of a Data Center Monitoring and Graphing system eliminating manual

intervention due to the automation of the process.

Lead in the effort to migrate the Mainframe based internal billing system for the centralized

Data Center Services to the Sun OS platform resulting in a cost reduction of 30% per year.

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RELEVANT COURSES

C Programming, Perl Programming, Programming UNIX Internals, Lotus Notes

Programming and Administration; Project Management with Microsoft Project; Lean

Manufacturing Introduction; Lean Manufacturing Change Management; AS/400

Administration; AS/400 Programming; Coaching; Teamwork; Workplace Hazards

EDUCATION

Master of Science in Computer Science – 1993

Stevens Institute of Technology, Hoboken, NJ, USA

GPA: 4.0/4.0

Bachelor of Science in Computer Science – 1989

The City College of New York, New York, NY, USA

GPA: 3.7 of 4.0 (major)

LANGUAGES

English (Native Language)

Spanish (Fluent - Speak, Read, Write)

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