Customer Service Manager

Daniel M. Williams

***** ****** *****

Chantilly, Virginia 20152

Telephone: 703-***-****; email: tu77a@ yahoo.com

Objective

Dynamic, highly motivated, well-organized native Arabic speaker is seeking a professional position in a

professional environment in service to the national security interests of the United States.

Skills

• Active Top Secret /SCI Clearance/CI polygraph DIA/DoD

• Arabic speaker with excellent oral and written English skills/translation, data

exploitation and interpolation

• Ability to read, analyze and interpret general business periodicals, professional journals, technical

procedures, or government regulations. Ability to write reports, proposals and business

correspondence

• Ability to effectively present information and respond to questions from groups of managers

• Knowledge of cultural, economic and geopolitical issues in the Middle East in standard dialects

including technical discussion within a special field

• An excellent command of the English language with the ability to provide clear and concise oral

and written communication

• Lifetime experience in English/Arabic translations covering a wide spectrum of fields whether

military, social, religious, economic or political

• Customer service oriented

• Over 6 years participating as a valued member of the GTMO Privilege Team

Experience

June 2012 to present, Senior Linguist Analyst, CWU Inc, Arlington Virginia

In support of the Department of Defense, Office of General Counsel, the Department of Justice and other

Government agencies. Assigned to the GTMO Privilege Team and charged with the handling of

privileged, classified and sensitive documents for purposes of conducting translations as required by

relevant court orders. Translate for both written and verbal communications as required. Provide contract

linguist support, performing collection, scanning, transcription and translation. Work products include:

gist, transcriptions and translations of materials. Analyze and review documents and materials as required

and participate as a full member of the Privilege Team.

February 2008 to June 2012, Senior Language Analyst, Calnet, Inc., Reston, Virginia

In support of the Department of Defense, Office of General Counsel, the Department of Justice and other

Government agencies. Assigned to the GTMO Privilege Team and charged with the handling of

privileged, classified and sensitive documents for purposes of conducting translations as required by

relevant court orders. Translate for both written and verbal communications as required. Provide contract

linguist support, performing collection, scanning, transcription and translation. Work products include:

gist, transcriptions and translations of materials. Analyze and review documents and materials as required

and participate as a full member of the Privilege Team.

January 2006 through February 2008, Principle Arabic linguist, L3 Communication/Titan

Corporation, Reston, Virginia

Same duties as listed previously except under a new contractor company. Assigned to the GTMO

Privilege Team and charged with the handling of privileged, classified and sensitive documents for

purposes of conducting translations as required. Translate for both written and verbal communications as

required. Provide contract linguist support, performing collection, scanning, transcribes and translates.

Work products include: gist, transcripts and translations of materials. Analyze and review documents and

materials as required and participate as a full member of the Privilege Team.

March 2005 through January 2006, Arabic Linguist, Titan Corporation, Reston, Virginia

During this period, I was stationed at Ft. Irwin at the National Training Center providing contract linguist

support and performing collection, scans, transcriptions and translations. Work products include: gist,

transcriptions and translations of materials. Also trained U.S. soldiers deploying to Iraq under ‘Operation

Iraqi Freedom’ regarding Arab cultural, political and religious sensitivities to enhance their understanding

of the area of operations in which they would be deployed.

February 1999 through December 2005, Office Manager, Nu-Nexus Technology, Phoenix, Arizona

Perform daily operation and tasks of the office staff and the business operation including communications

and budgeting, income and expenses, purchasing, employee relations, assistant to the CEO ( VOIP)

network and contracts.

January 1995 through January 1999, General manager, Estate car care, Dallas, Texas

Responsible for the dealership operations, of 3 department, financial statements review, marketing and

budgeting.

Education

B.S., Economics and Agriculture, Higher Institute of Agriculture and Cooperation, Cairo, Egypt

Graduate studies in business towards MBA, Western International University, Phoenix, Arizona (Strategic

Management and Marketing)

Reference: Available upon request

Contact this candidate