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Customer Service Project

Location:
Center Valley, PA
Posted:
October 20, 2012

Contact this candidate

Resume:

Changsu Kim

**** *. *** **** *****, Center Valley, PA 18034

Cell: 610-***-****

ab8wp9@r.postjobfree.com

Objective: Seeking Korean Linguist Position to utilize my native, working,

and analytical skills in the linguistics field.

Summary of Qualifications:

. Native speaker of Korean language with extensive Korean culture

awareness

. 12 years of combined experience as a Linguist/Analyst, and Subject

Matter Expert (SME)

. Familiar with various internet search engines and techniques

. Knowledge of language dictionaries and various translation software

. Extensive research, analytical, and project management skills

. Experienced in the development of web-based applications and

localization projects

. Polished Communicator: Prepare variety of reports and technical

translations for the Federal Agencies. Provide interpretation and

technical translation services for the past 12 years to government

agencies, defense industries, and private sectors

. ALTA Test (2012): Korean (4+), English (3+)

. Clearance: Active TS/SCI

o Top Secret Security Clearance (DOD, 2008)

o Top Secret/SCI with Poly (FBI, 2011)

Federal Experience:

09/2010 - Present

LinguaBridge, Inc.

Language Consultant Center Valley, PA

. Lockheed Martin Corporation: Manual translation for Joint Air-to-

Surface Standoff Missile (JASSM )

. Boeing: Manual translation for AH-64D Apache Block III

. Patent translation services for Samsung, Apple, and Teva

Pharmaceutical

. DOJ

06/2011 - 08/2011 FBI

Intelligence Analyst

. Training: Geospatial Intelligence, Analytical Notebook, Pathfinder,

Lexis-Nexis, IDW, Clearwater, intelligence Analyst Courses, Analytical

Writing, Briefing, Analyst Role in Interviewing, Geospatial

Intelligence Training (IDX3), Overview of HUMINT, Classified

Material(Handling/Marking), Intelligence Products, Intelligence cycle,

Counterintelligence, ACS, Dun and Bradstreet, Introduce to

Intelligence Assessment, and Affinity Diagrams.

09/2007 to 05/2011 ASET International Service

(COMSYS)

Subject matter Expert (sme), Executive Corporate Office, Houston, TX

. Manage projects with a project budget over $ 3 million, focused on

foreign Weapons of Mass Destruction, counter proliferation efforts to

prevent global dissemination of Chemical Weapons and Science and

Technology (S&T).

. Extract essential elements of information (EEIs), entities of interest

(EOIs), and generating extensive written reports and abstracts to help

determine the S&T assessments; collect information from sources, which

consist of Korean, Japanese, Chinese, English and the Russian language

to evaluate the similarities and disparities in data, and to determine

the authenticity, validity of sources

. Provided multilingual research and translation of the Science and

Technology (S&T) archive

. Collection of classified and unclassified materials

. Assessment of research, development, and acquisition (RDA) of chemical

and biological agents, instruments capabilities (analytical and

testing), reactor, software, and computer

. Topics on high energy and particle physics, reactor physics and

engineering, electronic equipment, and automation systems for reactors

. Research on nuclear fuels and materials

. Radioactive isotopes for agriculture, chemistry medicine, metallurgy,

mining, and uranium dating of fossils

. Created comprehensive database on the hardware specifications,

software development, chemical agents, analytical instruments, nuclear

materials, nuclear fuels, and reference lists utilizing Microsoft

Access and Excel; develop a superior internet search skill by

reviewing Google pocket guide, Google hacks, Second edition, and also

taking many short courses, which were offered by the government

agency.

Technical translations have been published in the Director of National

Intelligence's (DNI) Open Source Center (OSC) web site.

. Manage projects such as foreign Weapons of Mass Destruction, counter

proliferation efforts to prevent global dissemination of Chemical

Weapons and Science and Technology (S&T).

. Performed research and analysis project to produce S&T assessments of

the DPRK in support of the U.S. intelligence community with the

objective to facilitate the decision making process on national and

international policy.

. Conduct research studies utilizing grey literatures and products from

the customer, researching Interlink and other commercial open sources

. Independently initiate and develop new ways to gather and evaluate

information to determine the target country's level of scientific and

technical sophistications

. Conduct a detailed research on the original equipment manufacturer

(OEM), OEM/reseller contacts, equipment makers, models, and

specifications, related scientific journals, and chemical agents

02/15/2007 - 08/20/2007 DEA, through

Comprehensive Language Center, Inc.,

Language Consultant/Intelligence Analyst Arlington, VA

. Performed work in the collection, research, analysis, interpretation,

and translation of intelligence information on drug smuggling.

. Provided on-site assistance to other linguists.

. Established criminal profiles that include prior crimes and criminal

relationships to aid in making a connection between members and the

organization.

02/19/2006 - 01/19/2007 DHS &

FBI through Metropolitan, Inc.

Language Consultant/Intelligence Analyst New York, NY

. Perform final quality control of the translations of some material

(audio and written) produced by other linguists.

. Worked directly with FBI, DHS, DEA special agents and attorney of U.S.

Department of Justice (DOJ) to investigate cases involving drug

smuggling, money laundering, and human trafficking.

. Utilized telephone toll analysis to plot call activity to determine

the size and location of criminal groups and individuals involved;

studied the suspect's assets to find out the flow of money going in

and coming from the targeted members.

. Prepared and presented formal and informal intelligence briefings to

special agents and attorney of U.S. Department of Justice (DOJ).

. Supervised and trained linguists according to project description and

supported multi-state "take down" case; performed analysis, project

management, interpretation, translation, and compilation of

intelligence information.

. Trained and guided monitoring linguists in the use of VB UCM

(collection management software) to ensure maximum productivity by

full utilization of software tools; compiled database to accurately

utilize collected raw data by including key word and nick name and

made sound decision based on data; provided over 2,000 hours of

verbatim.

. Analyzed specific software capabilities to adapt to the language

related limitations and integrated operation procedure in performing

analysis.

08/05/2005 - 01/08/2006 DIA and DOD

Consultant/ Intelligence Analyst

Arlington, VA

. Performed work in the collection, analysis, and translation of

intelligence information on social, cultural, physical, geographic

trends and military forces in DPRK.

. Provided language training for the government personnels.

01/04/2005 - 07/17/2005 DHS

Language Consultant

New York, NY

. Performed work in the collection, analysis, project management,

interpretation, translation of intelligence information on drug

smuggling, money laundering, and human trafficking.

12/2003 - 12/2004 Consultant

services to US Air Force

Lead Linguist/Language Instructor Kunsan Korea

. Performed translation and interpretation.

. Many programs were initiated and successfully implemented while

serving for the US Air Force and 8 MDG in Korea. As a result, many

programs were recognized by numerous commanders. Several achievement

awards and medals received.

. Achieved 100% customer satisfaction.

. Awarded continued contract with the US Air Force.

10/2001 - 11/2003 LinguaBridge, Inc.

Translator/editor

Center Valley, PA

. Provided language related services such as translation, interpretation

and final editing to chemical and defense industry, such as Lockheed

Martin, Boeing, Raytheon, and IT industry, such as Merck, J&J,

Microsoft, IBM, Motorola, Paint Shop Pro, and Apple Computer, and

government agencies, such as National Nuclear Security Administration

and Department of Education.

. Provided translation services to Washington Post, NBC, and Science

magazine.

. Book editing: 1) Where the Sidewalk Ends by Shel Silverstein (Korean

Version).

2) Don't Bump the Glump! by Shel Silverstein

(Korean Version).

11/1997 - 01/2001 Johnson & Johnson

Analytical Chemist

New Brunswick, NJ

. Performed laboratory equipment qualifications, calibrations, and

preventive maintenance programs for HPLC, GC/MS, FT-IR, pH meter, UV-

VIS, thin layer Chromatograph, and others.

. Performed analytical testing on raw materials such as particle size

analysis, dissolution, stability, HPLC analysis, GC analysis,

Dissolution, and others.

. Prepared samples for drug analysis.

. Tested physical and chemical characteristics of new active

pharmaceutical ingredients and drug products.

. Responsible for analyzing samples for release and stability studies.

. Audits/Reviews of analytical laboratory data for approval.

. Reviewed and reported results of performed analysis into LIMS and

carried out an extensive statistical drug analysis utilizing LIMS.

. Prepared test methods and validation protocols.

. Ensured testing conforms to appropriate standards of identity,

strength, quality, and purity for components.

. Responsible for designing, testing and release protocols for Tylenol

(international products that were released to Japan, Korea, and

China).

. Provided training to new employees.

. Worked with customer service department to collect and process samples

from the customers to investigate adverse reactions of the drugs.

. Carried out extensive additives (dyes) analysis for consumer products

(food and drugs).

. Assisted with FDA inspectors during compliance audits.

2/1997 - 10/1997 Henkel Corporation

Research Chemist Ambler, PA

. Planned and carried out experiments to investigate the LIX system and

made necessary adjustments based on test results.

. Process optimization of metal-selective solvent extraction reagents

(LIX ) by utilizing sample analysis from GC, HPLC, GC/MS, LC/MS, NMR,

IR, UV/VIS Spectrophotomer, KF Coulometric and Volumetric Titrators,,

Particle Size Analysis, Differential Scanning Calorimetry (DSC), and FT-

IR

. Participated HPLC and Chromatographic method developments of LIX system

(validated analytical test procedures)

. Prepared samples for use in the toxicity analysis and study of vitamins

and household products (Henkel products).

. Performed biodegradable ink analysis.

5/1992 - 1/1997 Biocoat, Inc. /Arcadia

University

Research Chemist Horsham, PA

19044/Glenside, PA 19038

. Participated wide range of new biopolymer research and synthesis

achieving successful development of solution and emulsion types of

biopolymers for use in biocompatible coating for medical devices, which

included polymer formulation, polymer synthesis, as well as testing

procedure. Participated in the development of biocompatible coating

(HYDAK ) system for medical devices and optical lenses to minimize the

risk of trauma, infection, thrombosis, and complication caused by the

immune systems.

. Operated analytical instrumentation such as GC, FTIR, UV/VIS, Atomic

Force Microscopy (AFM), XRD, AA, Particle Size Analyzer, developed and

validating analytical testing methodology used to control raw materials,

production intermediates, and final products.

. Participated in the study of HYDAK system Biocompability: Tests such as

cytotoxicity, hemolysis, acute systemic toxicity, intracutaneous

toxicity, muscle implantation, dermal irritation, and genotoxicity.

. Prepared biological samples for use in the toxicity tests.

. Performed prosperities analysis of HYDAK system utilizing GC, FTIR,

UV/VIS, Atomic Force Microscopy (AFM), XRD, and AA.

. Examine samples from a variety of sources to provide information on

compounds or quantities of compounds present utilizing GC and HPLC.

. Wrote technical reports to document analytical methods and created

database using dBase and Microsoft Excel.

. Performed method transfers and kept detailed records of laboratory work.

. Prepared the documentation for product license applications.

. Organized special waste disposal projects including the handling of

waste monomers, biological materials, hazardous chemicals and mixed

waste.

Facility Manager

. Facility manager for Biology, Chemistry, and Physics departments:

Prepare test solutions, compounds, and reagents for students to conduct

tests.

. Examined campus facilities for compliance with environmental health and

safety regulations; advised users of the proper handling and disposal of

hazardous materials.

. Organized and implemented a chemical waste plan and systematic chemical

storage (utilizing STN )

. Performed laboratory equipments qualification, calibration, and

preventive maintenance program for HPLC (HP), FTIR, Atomic Force

Microscopy (AFM), XRD, SEM, NMR (Hitachi), GC (HP), IR, Infrared

Spectrophotometer, Fluorescence Spectrophotometer, microscopy,

Viscometer, Karl Fischer titrate (Mitsubishi), and Ion Analyzer. Manage

project day to day progress: sample analysis, reagent preparation, data

finalization, data generation, troubleshooting.

Education & Trainings:

Arcadia University Glenside, PA

. BA in Chemistry

1992

Write with Confidence 2000

Red Bank, NJ

. Course include effective writing, listening, performance Management

and cross-cultural communication

Interpreting Workshop

2000

Philadelphia, PA

. Course include role of interpreter, in consecutive Interpreting, and

legal terminology (criminal, civil procedure, administrative,

correctional hearing, immigration & asylum)

VB UCM 3.6 Training 2007

New York, New York

HARDWARE: HPLC, NMR, GC, FT-IR, Infrared Spectrophotometer, Fluorescence

Spectrophotometer, Karl Fischer titrator, Atomic Absorption

Spectrophotometer, Fluorescence Spectrophotometer, UV Vis

Spectrophotomer, Ion Analyzer, GC - MS

SOFTWARE: VB CUM, MS OFFICE, TRADOS, WORDFAST, Transit NXT, SQL

REFERENCES: Furnished upon request



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