Customer Ms Office

CURRICULUM VITAE

Gunjan Kumar email-

***********@*****.***

New Ashok Nagar

New Delhi-110096 Mobile- 094********

CAREER OBJECTIVE

> To be the part of a dedicated work force of an organization and

achieve the targets lay down by the organization using the best of my

knowledge and available resources.

WORK EXPERIENCE

> Freshers.

Job Details

a) Handling day to day Calls related all applications problem and

troubleshooting all the new applications.

b) Installation of all the applications related patches and updates.

c) Handling Notes Database related calls and troubleshooting the mail

related problems.

. Customer Satisfaction: On areas of operation efficiency thereby improving

customer satisfaction.

. Providing planned and emergency technical services to ensure maximum

uptime and business continuity.

Major Tasks undertaken are :-

. Helpdesk Day to Day activities:-

. Application Support:-

. Backup monitoring and scheduling:-

. Customer satisfaction:-

HARDWARE SKILLS

> Installation of XP &Vista,Win7.

> Installation of Software's & Drivers, Trouble Shooting of System &

Drivers,

> Installation of Modem, USB Devices.

> Knowledge of MS-Office, Working knowledge of Internet,

TECHNICAL SKILLS

> Configuring Outlook & MS-Outlook Clients

> MS Office 2003,2007,2010

ACADEMIC RECORD

> 10th from BSEB in 2002

> 12th from BIEC in 2005.

LANGUAGE KNOWN

> English

> Hindi

STRENGTH

> Self Confidence and self Motivated

> Hardworking

> Energetic and Enthusiastic

PERSONAL INFORMATION

Fathers Name - Mr. ParasNath Pd.

Date of birth - 05/01/1986

Sex - Male

Nationality - Indian

Marital status - Unmarried

Hobbies - Net Surfing, Listening Music

DECLARATION

I hereby declare that above particulars are true to the best of my

knowledge.

DATE : __/__/__

PLACE : New Delhi (Gunjan

Kumar)

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