High School Data Entry

Jennifer Condra

*** *.*. **** ***** Way *Boca Raton, FL 33432 *561-***-**** *

*.************@*****.****

Objective

To obtain a position within an organization where I can apply my

knowledge and be a team player.

Experience

01/03- 08/12 Loan Documents Now Boca Raton, FL

Front Desk/Document Coordinator/Scheduling Assistant/Data Entry

Used excellent data entry and typing skills to input information and

contacts into database. 90 WPM 11,000 KPH

Assisted accounting department with imputing Notary and W-9, W-2

information.

Create spreadsheets using Microsoft Excel, for imputing data

Answer multiple phone lines and assisted with general inquiries from

clients

Responsible scheduling the closings and coordinating between Title

Company Rep, Borrower and Notary.

Managed and maintained file system, of contracts, forms and related

closing documents.

Responsible for handling closing documents for 25-50 closings per day,

emailed from the lender and the title company.

Forwarded these packages and contact the closing notary to make sure

they had received and printed all documents correctly.

Assist in answering basic questions regarding these packages with

specific lender instructions and requirements.

Assisted the scheduling team during peak hours.

Contacted notaries to perform witness closings throughout the US and

assisted in screening the new agents for admission to our panel.

09/08 - 03/09 RxCrossroads

Louisville, KY

Client Account Specialist

Served as the primary point of contact for client's daily distribution

activities.

Responsible for timely resolution of client inquires and problems as

well as monitoring overall activity flow and service levels.

Served as primary point of contact for client's daily distribution

activities, including commercial distribution, order status, clinical

trials distribution, sampling fulfillment and marketing materials

fulfillment.

Interfaced with personnel to handle client requests and resolve

problems.

Follow up with internal personnel on open client requests to insure

resolution.

Escalated client issues to management as appropriate.

Document service deviations. Ensure timely and thorough investigation

and resolution to deviations and communicated resolution to client

personnel.

Participated in client review meetings and provided input as appropriate

and ensured completion of action items resulting from client meetings.

Answer inbound telephone calls in Call Center, including after-hours

emergency calls from client.

05/03 - 08-06 Lime Tree Bay

Resort Florida Keys, FL

Reservations Seasonal Work (Summertime)

Worked at the front desk and performed Check-in and Check-out duties

Answered 5 Phone Lines, received and confirmed reservations.

Assisted hotel staff with various duties as needed to ensure guests were

satisfied with stay.

Confirmed online reservations.

(This was part time summer position to gain hotel reservations

experience).

Education

9/1997 - 6/2001 Atlantic High School Delray Beach, FL

High School Diploma, General studies

References

References are available on request.

Thank you for looking over my resume and I hope to hear from you!

Contact this candidate