Customer Service Administrative Assistant

Litisha Barber

Email: ********@****.***

OVERVIEW

Available and looking to build and establish growth within a company that offers stability and opportunity for

a dvancement.

• •

Complaint Handling Resolution Legal Aspects of Collections

• •

Administrative Assistant Customer Service Supervisor

• •

Sales and Margin Improvement Time Management Skills

• •

Problem Collections Research Abilities

EDUCATION

Kaplan University Online 2 013

Information Technologies/Computer Programming

CITE Business School 2003

• Administrative Assistant/Secretarial Sciences C ert ification

COMPUTER SKILLS

• Data Entry 10,000+ KPH

• WordPerfect, Microsoft Office 2010, MS DOS, MTTP, ITTP

• Lotus 1-2-3, Easy Spread II

• Quick Books, Accounts Payable, Accounts Receivable

P ROFESSIONAL EXPERIENCE

BARBERS UNLIMITED 2 011-2013

C LEANING, LLC

C O-OWNER-LEAD MANAGER

Attending all aspects of operations with duties to include but not limited to:

• Full charge processing of Payroll and all accounts receivable and payable

• Manage all inventory, schedules, marketing and office supply expense accounts

• Reconcile bank balances; record general ledger entries

• Training and Leadership

C ONNEXTIONS INC. 2 010-2011

C ALL CENTER CUSTOMER SERVICE LEADER

P roviding sales and customer care to FedEx customer with duties to include:

• Data Entry

• Executions

• Schedule the pickup and drop off of packages

• Data Entry

• Filing

• MS Word, Access, PowerPoint, Outlook, MS DOS, MTTP, ITTP

BROOKDALE SENIOR LIVING 2009-2010

MEDICATION ADMINISTRATOR/SHIFT SUPERVISOR

Maintained the well being of the elderly patients and supervised a staff of ten.

• Scheduling of staff

• Medication Administration to patients

• Cleaning and Maintenance of the facility

• Schedule of appointments

• Patient stats and documentation

MARKET CENTER STORES INC. 2007-2009

STORE SUPERVISOR

Providing Sales and Customer Care to local customers which duties would include:

• Opening and Closing of the facility as needed

• Cleaning and restocking of products and goods

• Inventory and data input

• Running the register and counts notated of large sums of money in safe.

Contact this candidate