Manager Human Resources

Gerald J. Gregor

*** ********* ***.

Hawthorne, NY 10532

Att: Human Resources

I would like to apply for a telecommunications position. I have a

tremendous amount of expertise to contribute and am eminently qualified in

Hardware, Software and Networking areas.

My proficiency stems from a twenty-seven year career in IS

operations and systems management, with technical and engineering support

in banking, medical, insurance, legal, airline and data center

environments. I have been principally responsible for LAN, WAN data and

voice communications, wiring including fiber, hardware/software

installation and development. I was the chief source for recommendation,

testing, ordering, upgrade and installation of telephone hardware/software

packages for insurance/legal and medical offices.

I have excellent communications skills, which are invaluable in my

coordination of staff and end users in hardware and software training. I

excel in the prompt resolution of problems presented to me. I use time

and resources efficiently. I optimize my planning and accept

accountability, making these the guidelines to my success.

I would appreciate the opportunity of discussing a full time,

challenging position with you.

My salary requirement range is negotiable for the right opportunity.

Very truly yours,

Gerald Gregor

Gerald J. Gregor

247 Bradhurst Avenue

Hawthorne, NY 10532

914-***-**** (H)

` 914-***-**** (M)

E-Mail - ********@*********.***

SUMMARY OF QUALIFICATIONS

( Extensive experience as a successful Telecommunications Operations

Systems Manager.

( Expertise at providing operational alternatives and in defining cost

reduction for increased

efficiency and productivity.

( Excellent at troubleshooting, problem solving telecommunications issues,

and providing data analysis

( Provides strong savings solutions to IT management

( Strong working knowledge of structured cabling systems, network

facilities, electrical, UPS, etc.

PROFESSIONAL

HISTORY

Atlas Air Inc., Purchase, NY:

2007-2012

Telecommunications Analyst/Coordinator

. Coordinated, maintained and updated telephone systems and circuits at

headquarters and 12 domestic sites with vendors, billing and operations.

. Serviced Avaya Telephone switch at headquarters and remote switches

at Anchorage and Miami

. Controlled voicemails and voice-recording for above sites with adds

and changes as needed.

. Maintained telecommunications operations to identify and solve issues

with voice and data circuits as they occurred.

. Point person & liaison between vendors and maintenance personnel and

users with billing and account reconcilement for all domestic

telecommunication issues.

. Procure, maintain and adjust over seven hundred and fifty wireless

domestic devices for field personnel.

Dress Barn, Inc., Suffern, NY:

2005-2006

Telecommunications Analyst

( Managed local/long distance UBL/UNEP telecom conversion companywide

to MCI;

Eight hundred offsite locations and a four hundred person

corporate office

( Telecom Help Desk Manager, troubleshoot telecom connectivity for all

offsite locations

and corporate office

( Initiate/Coordinate all telecom and WAN installs and de-installs

( Design and maintain the first corporate comprehensive telephone

database

( Terminated over one thousand unneeded telephone lines after

obtaining local telephone inventory; yearly savings in excess of $500 K

Dress Barn, Inc., Suffern, NY:

2004-2005

Purchasing Agent Assistant

( Negotiated best pricing contract proposals

( Heavy direct interaction with vendors, corporate (store) personnel and

all intra-company management.

( Provided project planning, cost and budget analysis

( Liaison/point person for numerous Purchasing and I.T hardware, software,

telecommunications equipment purchases.

Frontier Insurance Co., White Plains & Mineola, NY:

2000-2003

IT Systems Analyst

( Monitored and maintained network hardware and software for fifty desk

offices, each of which had utilized switches and hubs.

( Designed and tested system upgrades and recommended acquisitions based

on customer needs.

( Troubleshoot network issues using various network management tools

( Implemented and maintained procedures to secure system and file

structures for efficient resource

usage. Ensure integrity and security of data/voice networks and

perform network analysis as needed.

D.O.C.S / Phymatrix - affiliated with Beth Israel Medical Center Valhalla,

NY: 1994-1999

IT Systems Analyst/Coordinator

( Effectively oversaw hardware/software relocation of ten thousand sq.ft

data center

( Performed critical equipment install/de-install and time-line

scheduling for switch over to new systems

( Coordinated vendor meets with internal support staff as needed

( Ability to research & identify correct telecommunications and hardware

components required meeting /proposed design

requirements.

( Created the first complete voice and data line database made available

to clients.

( Designed a comprehensive training manual, adopted company wide, for two

hundred plus end users.

Citibank N.A., Bronx, Pelham, Yonkers, N.Y:

1979-1993

Branch Operations Supervisor/Assistant Manager/Manager

( Managed consolidation plan for the merging of six independent mortgage

and collections banking areas into one centralized cohesive unit.

( Coordinated/implemented new guidelines for bank record analysis and

branch document archive process.

EDUCATION

( Pace University - Bachelor of Professional Studies in Business Degree

( Pace University - Associate of Applied Science in General Business

( Westchester Business Institute - Network Essentials, NT Server & WS

4.0 for MSCE

( AT&T/ Lucent/Avaya - Definity G3 Telephone Switch/Audix Voice Mail

Administration

References Readily Available upon Request

Contact this candidate