Customer Service Manager

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C : 2 0 1 ) 7 5 9 1 9 6 0 • J AY M A R I E 2 O 7 @ G M A I L . C O M

JESSICA M. SCHMIDT

FUNCTIONAL SUMMARY

I am a friendly loyal and clearly dedicated individual who has an ambition to

succeed in any given environment. Although I have experience in the

receptionist field, I love to learn, and am always up to a challenge whatever

the situation. I get along well with others, while also working efficiently on my

own. I am Seeking a position where I can develop and excel while giving my

best to an employer.

SUMMARY OF QUALIFICATIONS

Effective team working skills

ability to multi task

diplomacy and sensitivity when working with clients

Knowledge of Microsoft Word, Microsoft Excel Office

Good typing abilities

Computer Proficient

Quick Learner

E MPLOYMENT

April 2011 May 2012

Giovanni’s Pizzeria/Restaurant

Hoboken, NJ 07030

Waitress

Collecting payments from customer

Answered Phones and assisted with customer orders

Excellent Customer Service Skills

Excellent verbal communication skills, legible writing skills

Keep area clean and comfortable for customers

June 2005 November 2010

Overlook Terrace/Excel Prop.

West New York, NJ 07093

Receptionist

Answer Telephones and Responded to inquires

Operate the door/entry systems

Meet and greet Clients and tenants, visitors

Mail and paperwork Distribution

Managed Building’s parking lot /Documentation

Running errands for preparation of meetings

File/Records Maintenance

Any other Assigned tasks

Assisted Project manage/ Prop. Manager / Staff

Certificates

Oct. 2009

Achieved a certificate for Microsoft Excel Office 2009

EDUCATION

Robert Fiancé Beauty School

Oct 2011 ; Present

Cosmetology License

Hudson County Schools Of Technology

June 2008 ; Graduated

High School Diploma

Contact this candidate