High School Customer Service

Leaundria Tarver

**** ***** **** ****, ***** Springs, FL 33065

Telephone: (Mobile) 954-***-****

Email: **********@*****.***

PROFESSIONAL PROFILE

I am an enthusiastic and professional Data processor, who enjoys being part of, as well as leading, a successful and

productive team. I am quick to grasp new ideas and concepts, and to develop innovative and creative solutions to

problems. I am able to work well on my own initiative and can demonstrate the high levels of motivation required to

meet the tightest of deadlines. Even under significant pressure, I possess a strong ability to perform effectively.

SKILLS

Microsoft Office

Administrative Operations

Health Insurance processing

Microsoft Excel

Critical Thinker

Energetic and Organized

Microsoft Power Point

Type 55 WPM

Filing and data archiving

excellent communication skills

Microsoft PowerPoint

Time management

CAREER SUMMARY

Adcahb Medical Coverage’s: Coral Springs, FL

Sept /2008- August /2012

Health Care claims processor for Group/individual

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and

development Handled, processed and distributed confidential patient information. Verified and logged in deadlines

for responding to daily inquiries and outlined the appropriate process and procedures necessary to fulfill and

complete inquiries.

Web Net Holding Inc: Coral Springs, FL,

Dec/ 2009 – April/2010

Data entry processor

Keying in information from citizens requested to go back to school. We transfer the information on one screen into

the second screen, we make sure all the personal information is accurate & submit to call center to call & verify the

interested candidate information.

Burger King Restaurant: Coral Springs, FL

January/2006-August/2007

Team member & Cashier

Increased customer loyalty through Satisfaction, Consistently praised by management for the quality and

timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

EDUCATION

August/2005 - June/2008 J.P.Tarvalla High School, Coral Springs, FL

High School Diploma

Achievements in High School

» Participated in Crime Watch for 4 years of high school, took a business class sophomore year learning

How to do Microsoft word, PowerPoint and spreadsheet.

August/2008 –July/2010 Broward College (north campus), Coconut Creek, FL

College degree in major Criminal Justice is in progress

VOLUNTEER WORK

June/2005-August/2005 Pathway to Success Camp Mentor/Counselor

Help young children up to the age of 12 years old, with activities such as camp work, games, reading books, and

drawing for the younger children. Supervise as the children played outside and inside, also field trips.

June/2007-August/2007 Park Springs Elementary Office Assistant

Answer phones, receive and take messages for the principal, principal assistant & other employees who were on

vacation for the summer. Other duties were included filing, faxing, using of the copy machine, shredding and

organize school supplies.

June/2008- August 2008 Coral Springs Elementary Janitor assistant

Strip & wax floors, organize library, dusting, wiping down furniture in the classrooms and some

painting around the school.

*My Volunteer was accredited through Workforce one in Broward County, Florida.

They have programs every year for teens who’s seeking employment.

References are Available on Request

Contact this candidate