Customer Service Representative

* *********** **** 732-***-****

New Brunswick, NJ 08901 347-***-****

***************@*****.***

Taisha Henderson

Objective To acquire a position with a successful company which will utilize current skills

as well as provide room for advancement.

Experience 8/2007 – 3/2010 AT & T Somerset, NJ

Customer Service Representative

• Answer incoming calls from customers with repair issues.

• Utilize multiple company systems to enter repair tickets and data entry of

work orders.

• Assist customers with escalated issues and provide excellent customer

service.

05/05 – 08/07 Nordstrom White Plains, NY

Sales Associate

• Completed management training program.

• Execute multiple tasks while handling heavy workloads.

• Assists customers with product requests as well as follow up orders.

01/04- 03/05 Olan Mills Portrait Studio Bronx, NY

Customer Service/Photographer

• Take photos of incoming clients as well as provide customer service.

• Downloading data, data entry, and utilization of various systems.

• Handle ordering process from beginning till completion.

10/02 – 6/03 Amandla Crossing (MIPH) Edison, NJ

Front Desk Attendant

• Service clients with day to day activities.

• Keep records & logs as well as clerical duties.

• Responsible for phone transfers and messaging

Education New York State Department of Education New York, NY

High School General Education Degree

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• Middlesex County College Edison, NJ

• Liberal Arts Degree (Continuing Student)

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