Customer Service Sales

Sandra Jackson

*** **** *****@***.***

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Objective :

To secure a position where my knowledge and skills will be utilized and my passion for sales and

coaching will be recognized.

Q ualifications :

Dynamic business professional with superior sales experience and customer service skills.

Detail-oriented team player with over 15 years Banking and Real Estate experience.

P RESENT RE/MAX NORT H ASSOC IATES

REAL ESTATE AGENT

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Listing and Buyers agent familiar with all aspects of the buying and selling process including

working with mortgage companies in order to complete the sale/buy of property in the most

favorable way. Familiar with the Short Sale / Modification system and all aspects of loans including

F HA, VA, Conventional, Hamp and Champ programs .

J an 2012- July 2012 C hase Works

Short Sale Negotiator / Analyst

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Responsible for the successful negotiation and closing of Bank owned properties. Interacting

w ith Realtors and Home Sellers ensuring all fees were collected and applied to fully comply with

state guidelines .Complete active file audit reviews, quality control reports and post audit

f unctions. Ensure clear t itle for modifications and deed-in-lieu of foreclosures, formulate

repayment terms, prepare workout files and enforce terms and conditions of the agreement.

R e/Max 2005-2011

Real Estate Agent

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Assisted homebuyers and Sellers in the Sale and Purchase of properties. Promoted and advertised

p roperties to procure suitable buyers. Assisted homebuyers and sellers with all aspects of the

p rocess to ensure that properties were closed in a timely manner.

Community Credit Union 2001-2005

Assistant Branch M anager

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Maintain Day-to-Day operations of the branch, which included daily coaching of tellers and

bankers to ensure excellent customer service and sales opportunities were being met. Also

responsible for ensuring the branch received a passing score on every quarterly and annual audit.

Facilitated monthly and weekly sales meetings while ensuring that daily huddles and debriefs

were performed at the beginning and end of each day. Assisted with customer service

opportunities when needed.

E ducation :

Dublin City University Dublin I reland

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B A Business and Finance

References available on request.

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Contact this candidate