Jerry Etienne

Add: ** Rhode Island Ave,

East Orange Nj 07018

Tel: 973-***-*****, Email: ab8utm@r.postjobfree.com

OBJECTIVE

I’m looking for better opportunities to improve my skills, have a career to move to my best

knowledge. My experience is varied and my abilities to learn quickly and work hard have served

me well in my prior positions. I have good Computer Skills. I am always willing and able to

learn and develop new skills as evidenced by my continuous training and education.

Experience Highlights

1)TD Bank retail card services

03/2012 to PRESENT day

POSITIONS: contractor

Inbound and Outbound calls. Assist Canadian and us customers

Process and Removing late fee. Change of addr by mail or per customer request on Lotus

database.

Understand each customer's needs to provide real effective solutions to deliver

exceptional customer service and Provide financial assistant.

2) Whole foods Market

04/2008 –03/2009

POSITION: Wine buyer

Duties include but not limited .

.customer services, sales representative. Ability to obtain new clientele.

.Interaction with clientele from the selling of the product to the delivery and satisfaction of the

sale.

.Entered customer orders in system data base.

.Maintained excellent customer relations by solving various customer related issues in a friendly

and courteous manner.

2) Prime America

POSITION: Sales Agent

04/209, 01/201O

Duties on site

customer services, sales agent representative. Inbound calls. Greeted potential customers and

introduced them to staff.

. Responsible for maximizing inbound and outbound calls

Discussed pricing and services to customers.

Remained cheerful and energetic regardless of weather conditions or amount of street traffic

during outdoor shifts.

Handed out fliers, posed for photos and participated in various promotional opportunities.

Languages Fluently spoken:

English, French

EDUCATION:

Lighthouse High School

6630 N Orange Blossom Trail, Orlando, FL, 32810

High School Diploma

02/2010 – 01/2011:

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