Customer Service Quality Assurance

MEGHA PATEL

Suffern, NY *****

Email: ***************@*****.**.**

Cell: 845-***-****

Profile: Degree in accounting program with diverse skills and

background including accounting, Financial

Statement reporting, Compliance and Audit procedures seeking to

utilize professional and administrative experience to contribute to

organizational objectives.

Core Competencies: .Verbal and written communication skills .

Financial Reporting .QuickBooks

.Accounts Receivables & Billing . SAP

.Accounting

.Funds Disbursement . Financial Analysis

.Access .Bank Reconciliations

.Budgets & Cash Flows .Excel

Education: . Bachelor of Science in Accounting

May 2012 Mount Saint Mary College, Newburgh, New

York

.Bachelor of Commerce with majors in Accounting & Auditing

April 2003

Maharaja Sayajirao University, India

Related Experience: .Accountant for A&M Construction, Newburgh NY.

2010-Present

- Streamline month and year end close process to produce

financial statements.

- Manage monthly bank reconciliation.

- Process billing, handling collections and prepare daily

bank deposits.

- Process invoices and account payables/receivables.

.Assistant Accountant for Yesha Developers, Gujarat, India.

2004-05

- Assisted with management of company financial operations

as Assistant Bookkeeper.

- Bank Reconciliation

- Assisted with year-end closing and prepared spreadsheets.

Other Experience: .Public Relation Rep. for Vibgyor International

School, Gujarat, India. 2009-10

- Facilitated follow-up meetings with the clients and team

members to assure company

objectives were met.

- Improved communication with other departments to achieve

company's goal and enhance team building

- Review and evaluate Unit's public relations guidelines,

recommend alternative approach and take the initiative

to implement recommendations upon approval.

-Work collaboratively with Crisis Communications

colleagues to develop communications strategies

for customers and other audiences; collaborate with internal

staff to ensure cohesive communication message.

.Training Manager for McDonald Plc, Wolverhampton, UK.

2005-09

- Customer Service.

- Assisted in Staff training.

- Managed quality assurance.

. Computer Lecturer for Suntech College for IT &

Management, India. 2004-05

- Instructed classes for Accounting Program Tally 5.4

- Carried out tutoring for Microsoft Windows

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