Customer Service Sales Representative
Resume:
Tameshia P. Francis
**** **** ******** **** *** *02
Pompano Beach, Florida 33069
********.*******@*****.***
Objective To secure a stable position within an organization with unlimited growth, where my skills are
valued and can benefit the organization
Summary of Skills:
• Excellent time management, organizational and multi-tasking skills.
• Proficient with Microsoft Office Suite (Excel, Word, and Outlook)
• Excellent written and verbal communication skills
• Ability to work independently and/or in a team environment
Work Experience: Arriva Medical /Lloyd Staffing Coral Springs, Florida
Customer Service Representative July 2011-December
2011
• Made outbound calls to physician offices to obtain medical records
• Courtesy follow-up calls to patients to ensure proper delivery of products
• Processed new patient applications and verified Medicare coverage
• Maintained accurate and detailed chart notes in system
• Performed all general office duties including faxing, filing, copying, etc.
Convergys Tamarac, Florida
Customer Service Sales Representative August 2009-May 2010
• Answered incoming calls from current and potential customers
• Consulted with customers to recommend and sell a variety of AT&T products
and services to meet their needs or requirements
• Provided AT&T customers with a positive sales and service experience
• Interacted with multiple online systems while speaking with customers
Miller Electric Company Fort Lauderdale,
Florida
Receptionist April 2007-October
2008
• Greeted and welcomed all visitors in a professional, friendly, and hospitable
manner
• Answered telephones and ensured phone calls were redirected accordingly
• Received, sorted, and distributed incoming mail.
• Coordinated the pick-up and delivery of express mail services (FedEx, UPS,
etc.)
• Operated office machines such as copiers, scanners, fax machines, voice mail
systems, and personal computers
• Entered daily timesheets; distributed and accepted applications for
employment
• Ordered and maintained office supplies; performed other duties as assigned
Education: City College Fort Lauderdale,
Florida
Associate of Science in Business Accounting
2006
References: Available Upon Request
Contact this candidate