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Customer Service Manager

Location:
Mount Laurel, NJ, 08054
Posted:
October 01, 2012

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Resume:

Brian Williams

*** ***** ****** **, *****

Laurel, NJ 08054

856-***-**** -

856-***-****

Career Overview

. Knowledgeable Construction Manager/drafter with 15+ years experience

in commercial and residential building seeking to secure a position

with an established company where I can utilize my skills, education,

and knowledge to contribute to a company's objective.

Skills

. 7+ years experience in commercial site work supervision

. 8+ years experience in residential production building

. Project scheduling and material cost control

. Quality control and excellent customer service skills

Professional Experience

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AutoCAD 2009/ Architectural experience Ability to meet deadlines

Familiar with the International Building Codes (IRC/ICC)

Good computer skills detailed oriented team player

Carpentry Supervisor

April 2012 to September 2012

Pride Industries Fort Dix, New Jersey

Carpentry Supervisor in charge of the carpentry shop of the maintenance

division on military base

. Managed shop of 8 to 9 carpenters

. Coordinated work orders and scheduled all work pertaining to shop

. Supervised employees with disabilities working in the carpentry trade

. Maintained customer service pertaining to maintenance work

Construction Manager

February 2011 to March 2012

JMAC Development Group Cherry Hill, New Jersey

Manager in charge of field operations for general contractor of commercial

and residential construction

. Complete remodel of dental offices

. Tenant fit outs for medical, dental company's, and office buildings

. New commercial construction

. Maintained control of materials, sub-contractors and daily operation

of construction site

. Coordinated project scheduling, township inspections, and deliveries

pertaining to site

Career Guidance Technician

November 2010 to January 2011

Pride Industries Inc. Fort Dix, New Jersey

Construction consultant for maintenance division on military base

. Trained employees with disabilities the skills to work in the

construction trade

. Taught carpentry, light electrical, drywall finishing, and finish

carpentry

Finish carpenter

November 2009 to March 2010

Trim Tech Builders - Brigantine, NJ

Worked as finish carpenter in new custom built homes

. Installed all finish trim and kitchens

. Built new custom decks

. Installed new windows and doors

Construction Manager

January 2008 to January 2009

Drexleline shopping center - Drexel Hill, Pennsylvania

Manager in charge of field construction and property management of

commercial properties for property Management Company.

. Maintained material costs, and daily operation of commercial

properties.

. Coordinated new construction and project scheduling

. Assisted in management of business operations by maintaining records

and files, preparing cost and inventory reports, and ordering

supplies.

Commercial carpenter

July 2007 to December 2007

Carl Purcell Inc. - Berlin, NJ

Worked as commercial carpenter for commercial carpentry contractor

. Ensured proper installations through accurate reading of blueprints.

. Reviewed project drawings to perform installation activities according

to specifications.

. Worked hands on with crews of 6 to 8 carpenters

Construction Manager

September 1997 to September 2006

Toll Brothers Inc - Horsham, PA

Managed 50+ million dollar building projects for residential builder

. Coordinated job start ups, project scheduling, township inspections,

and construction deliveries

. Maintained material costs, customer service, and daily operation of

construction site

. Worked with Project Managers, Architects, Engineers, and Land

Development on a daily basis.

. Constructed new residential homes consisting of estate, single family,

multi family and active adult communities

. Kept supervisor informed of job progress and material requirements

Contractor

December 1996 to September 1997

Quality Home Improvements - Mt. Laurel, NJ

Managed my own remodeling business

. Built additions and decks, installed kitchens and bathrooms, windows

and doors, roofing and siding finish carpentry, and painting and

drywall.

Commercial carpenter/foreman

October 1995 to December 1996

BVI Industries - Trevose, PA

Managed complete renovations and new construction of banks for commercial

construction company.

. Coordinated project scheduling, construction, and material costs

. Assisted Architectural department with checking blue prints for the

shop and construction field.

. Reviewed project drawings to perform installation activities according

to specifications.

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Commercial carpenter/Foreman

January 1990 to September 1995

BDM Construction - Berlin, NJ

Managed job sites for commercial carpentry contractor

. Developed retail stores, warehouse buildings, churches and medical

buildings

. Supervised crews of 8 to 12 commercial carpenters

. Planned work and determined appropriate tools and equipment.

Commercial carpenter

7/86 to 12/89

Whitesell Construction - Delran, NJ

Worked as a commercial carpenter on all phases of commercial construction.

Education and Training

CDM Institute 2009

Marlton, NJ

AutoCAD 2009/ Architectural

Autodesk Certification in: AutoCAD 2009 fundamentals-AutoCAD 2009 advanced-

AutoCAD Architectural 2009

. AutoCAD Architectural 2009

. AutoCAD 2009 fundamentals and advanced

. 2d/3d solid modeling

. 3d Architectural models floor plans, elevations, and sectioning

? Assembled and exploded views

Burlington County College

Pemberton, NJ

Architectural drafting and design

? Architectural drafting coarse consisting of manual drafting and

studying architecture

Keywords

Construction Management, Blueprint reading,OSHA compliance,

troubleshooting, project scheduling,hands on carpentry,plumbing,and

electrical skills, Autodesk certification,AutoCAD 2009 software



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