Donte Settle
*** **** *** ****** *** * New York, NY 10031
*******@*******.***
Career Focus
Highly motivated and detailed oriented professional seeking the position of entry level recruiter. Where I can utilize my customer
service background and research talent to present qualified candidates to the hiring managers.
Summary of Skills
Ability to analyze a situation, and find feasible solutions.
Efficient in communicating with people and acquire necessary information.
Capability to form teams, allocate responsibilities and implement plans.
Efficient in Windows Suite, Word, Power Point, Excel and type 55 wpm.
Education
Bowie State University Bowie, MD, May 2011
Major: Biology
Degree: Bachelor of Science
Professional Experience
Hertz
Branch Manager Trainee November 2011 – July 2012
• Successfully lead the branch in sales for six consecutive months.
• Received bonus for reaching sales goals and customer satisfaction goals.
• Assist in the operation of local branch.
• Supervised and advised new employees of current policies, and procedures.
• Negotiated with local business owners to make Hertz their primary vender.
• Provided business proposals to gain new accounts for the branch.
• Ensured customer complaints are addressed appropriately.
• Organized staff schedule, answered phones, followed up on any business accounts.
• Managed office records including daily report of business, operating statement, and prepared reports that included statistical
data on how to increase revenue
• Branch Manager Damien Davis 301-***-****
Wawa Inc. July 2009 – November 2011
Shift supervisor
• Promptly responded to all customer inquires in a timely fashion.
• Maintained and track the order status for external and internal vendors.
• Prepared and completed food service orders to meet and exceed customer's satisfaction.
• Implement and execute all in-store marketing programs.
• Handle mandatory store transactions.
• Replenish products and supplies to ensure the stock conditions are met.
• Serve as a liaison between store manager, staff, vendors, and customers regarding various concerns.
• Responsible for the training of Wawa employees.
• Conducted employee performance review, station assignments, employee breaks, and back up for absent employees.
Store Manager Rosalind Rollins (301) 218 - 3154
Y-not Promotion May2008 – June2009
Marketing Representative
• Promoted and educated consumers about available products and services.
• Responded to and followed up on sales enquiries by post, telephone, and personal visits.
• Traveled to different locations to train staff about products and services we offer.
• Owner Tony Harrison 301-***-****