Technician Ms Office

Mridul BAbu

**-** *** ** *********, NY 516-***-**** (C) 718-***-**** (H)

**********@*****.***

Work Authorization - US Citizen

Professional Profile

. STRONG QA ANALYTICAL SKILLS.

. Participated in Reviews of Technical specifications, design documents and

Test Plans.

. Familiarity with Agile development methodologies.

. Conversant with onsite - offshore model and have experience in

coordinating with offshore testing teams.

. Ability to accurately estimate tasks and meet schedules.

. Ability to run multiple projects concurrently.

WORK EXPERIENCE

QA ANALYST AUG 2010 -

AUG 2012

Motorola Solutions

. Tested & validated new and existing Motorola products.

. Assisted in developing Motorola's technology test plans.

. Analyzed the test execution results and published test reports according

to departmental standards.

. Monitored and updated bug reports as needed including bug report

closure. Issued error/defect ticket.

. Ensured that critical priority bugs are properly escalated and resolved.

Participated in bug scrub meetings to evaluate and discuss issues and

urgency.

. Participated in planning, estimation, and prioritization processes to

ensure successful execution of testing activities.

. Reviewed products before final release with corresponding teams and

provided updates & comments.

. Worked with off-shore team.

. Recommended improvements to the testing processes for creating

efficiencies.

EDUCATION

MBA IN MANAGEMENT INFORMATION SYSTEMS - GPA - 3.85

2010 - PRESENT NEW

YORK INSTITUTE OF TECHNOLOGY, OLD WESTBURY, NY

Bachelor's of Technology in Computer Engineering- GPA -3.4

2003 - 2007 New

York City College of Technology, Brooklyn, NY

SKILLS

. OPERATING SYSTEMS : WINDOWS.

. Documentation Tools : MS Office.

. Testing Tools : Agilent 8960, Motorola Test Central, IBM

Rational ClearQuest

CERTIFICATIONs

. A+ IT Technician

. Network+

. Security+

. Microsoft Certified Professional

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