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Customer Service Manager

Location:
Kent, OH
Posted:
September 25, 2013

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Resume:

David A. Zaffino

**** ********* **. *****, **** 44319

440-***-**** (Mobile) ab8pff@r.postjobfree.com

OBJECTIVE: To obtain a reliable position in the Summit County area in a stimulating

environment where I can progress as a professional in the modern work force, and continue my

pursuit of education.

HIGHLIGHTS OF QUALIFICATIONS

• Proven Leadership and Management skills

• Strong verbal and written communication skills

• Ability to multitask in a fast paced environment

• Impeccable attendance record and demonstrated work ethic

SPECIALIZED TRAINING

• Received leadership instruction as a United States Airforce Trainee

• Attended Management Operations Training as a restaurant kitchen manager

• Business owner, DZ Paints, Business owner, Patriot Painting

• Painter, Cornerstone Managed Properties

EXPERIENCE

Owner

2013-current: Patriot Painting

• Newly opened painting business, part time, eight plus years painting experience

3091 Greenhill Dr., Akron, Ohio 44319

2012-2013: Grinders, North Canton, Oh

Dishwasher

● Wash dishes, run plates and pans, run busss tubs, clean

2012-2012: Arrow Uniforms, Brooklyn Heights,Oh

Jun Sep

Warehouse Associate

• Loaded and unloaded trucks for delivery, loaded cages with mats and dust product,

operated tow motor, sorted clothing and accessories

2012 – 2012: Lackland Airforce Base; San Antonio, TX

Mar Apr

United Stated Airforce Trainee

• Completed six weeks of Basic Military training, but was separated due to unforeseen

medical complications.

2011 – 2012: Chili’s Grill and Bar; Woodbridge, VA

Feb Mar

Bartender/Server

• Maintained an enjoyable and professional work environment

• Performed above the rest of my teammates in food times and customer care

• Trained in food/drink knowledge and applied that with customer service

2010– 2011: Chick Fil A; North Olmsted, OH

Feb Feb

Kitchen Manager

• Led a crew of five to eight in performing kitchen duties

• Maintained solid ticket times while keeping the area sanitized and stocked

• Mentored crew members in leadership and responsibility

2008 – 2010: Chili’s Grill and Bar; North Olmsted, OH

Jan Feb

Busser, To-go, Prep, Dishwasher

• Maintained a clean and safe guest environment

• Used my multitasking skills to place phone orders and run the front of house

• Prepared all the food for the shifts

• Made sure the guests arrived to the tables on time and happy

2006-2008 Macys; North Olmsted, OH

Jan Jan

Warehouse Associate/Customer Service

• Load and unload trucks

• Stock merchandise

• Help with customer orders and delivery

EDUCATION

High School Diploma; Olmsted Falls High School, Olmsted Falls, OH

Multiple classes pertaining to discipline, leadership, and team building during Airforce

Basic Military Training (BMT)

Current Student at Stark State College, English major, minor in Journalism



Contact this candidate