Customer Service Manager
Resume:
Mario L. Martinez
Converse, Texas 78109
*******.****@*****.***
>Manufacturing >Management >Employee
Relations
>Shipping & Receiving >Inventory >Scheduling
EXPERIENCE:
Assistant Manager
Beck Industries – San Antonio, Texas April 2011- present
• Shipping and Receiving
• Data Entry
• Fork Lift Operator
• Loading and Unloading Freight
• Inventory Control – Cycle Counts
Home Furnishing Manager/Assistant Distribution Manager
Flexi Compras – San Antonio, Texas Nov 2008 – April 2011
(Retail chain store company with over 90 stores throughout Texas & New Mexico)
• Manage warehouse Shipping /Receiving for 33 HEB stores for South Texas
• Manage staff
• Reorganized warehouse inventory to cut delivery times
• Reorganized the time management schedule for staff to better serve customers
• Service product inventory
• Weekly update warehouse inventory
• Data Entry – Spreadsheets (HIGHTOUCH System)
• Roll back system
• Route Coordinator
• Scheduling and Payroll
• Deliveries in and out of San Antonio
Inventory Coordinator
Terex Utilities South – San Antonio, Texas May 2005 – March 2008
(Industry leader in the design and manufacture of digger derricks, aerial devices, cable placers and custom
steel utility bodies)
• Parts Coordinator for truck assembly production line
• Dispatching
• Warehouse Ordering, Shipping and Receiving
• Inventory Control Data Entry
• Customer Service
• Forklift Operator
• Over the counter parts clerk for 40+ production and service mechanics
Automated Gate Installer
Quality Fence and Steel – San Antonio, Texas April 2001 – April 2005
(Fabricators and installation of automated commercial gating)
• Installation of Tele-Entry and Key Pad Systems
• Installation and Troubleshoot Mag Locks
• Run Conduit/Phone Lines
• Eprozy Card Readers
• Customer Service
• In-Service on new installations
• On call trouble shooting service
• Pull wire and hook up power for remotes, transmission and receivers
Education: Canyon High School, New Braunfels, Texas
Certification: Computer Business Electronics – 1988
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