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Customer Service Human Resources

Hammond, IN
August 10, 2012

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As a Financial Support Professional, I have substantial experience working

in fast-paced environments that require strong organizational, technical,

and interpersonal skills.


Lease Finance Group, Chicago, IL 06/2000- 08/2009

Credit Analysis

Complete thorough financial analysis of accounts and/or utilize

computerized credit scoring systems to insure appropriate customer credit

limits are set.

Responsible for pulling credit for leased equipment.

Set up new accounts and files.

Investigate disputes and communicate with sales team and others as needed.

Responsible for bringing all delinquent accounts current.

Responding to disputes from the credit card companies.

Posting ACH, Lock Box, Credit Card and Wire Payments.

Enterprise Trucking, Gary, IN 05/1998- 01/2000

Data Processing

Bookkeeping services including accounts receivable/payable, and monthly

bank reconciliation.

Processed all Human Resources and Payroll operations.

Provided customer service to vendors.

Chemical Bank, Matteson, IL 03/1994-04/1998

Collections / Skip Tracing

Set up new accounts and files.

Perform credit investigations.

Collect on past-due receivables and prioritize collections activities.

Interact with CFS senior managers to resolve serious repayment issues.

Responding to disputes from the credit card companies.

Updated ach and credit card file.

Posted all Payments.


1986- 1990 Clark Atlanta University, Business Management

References Available Upon Request

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