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Customer Service Representative

Shelton, CT, 06484
August 07, 2012

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Shelton, CT ***** Cell

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David J. Lauria

Summary Accomplished Operations and Logistics Professional

skilled in all facets of materials and resource

management, including purchasing, planning,

scheduling, inventory management and customer


Experience 2011-2012 Spectrum

Plastics Group Ansonia, CT

Buyer Planner/Scheduler

Utilized IQMS ERP software to generate production

work orders of injection molded medical components

in a ISO 13485 environment.

Responsible for the creation, configuration and

assignment of unique part and assembly numbers in


Purchased manufacturing requirements of resins,

colorants, inserts and packaging materials to

satisfy forecast requirements.

Scheduled and purchased repair components for tool

room activities.

1990-2010 Pitney Bowes, Inc. Danbury, CT

Senior Buyer Planner

Managed the procurement cycle for components

requirements through supplier contacts and served

as supplier liaison dealing directly with suppliers

to negotiate delivery and pricing information.

Managed a $4 million inventory with an average

reported WIP turn of 10.0 utilizing LEAN techniques

to achieve optimum inventory levels, turns, and

assure availability of materials.

Created and maintained manufacturing BOM's to

engineering releases and notifications assuring

configuration integrity using Windchill software.

Developed daily manufacturing production schedules

to meet marketing forecasts resulting in a 98%

schedule attainment.

Developed and managed cost reduction programs

utilizing Lean Manufacturing principles and


1985-1990 Remington Products, Inc. Bridgeport, CT

Industrial Engineer

Established labor time standards and labor

requirements in a repetitive manufacturing

environment. Creating process sheets and

configuration packing lists for new product


Plant and facility layout of operations with an

emphasis on productivity through ergonomics, kanban

and kaizen methodologies.

Implemented MSDS program that cataloged all

chemicals and solvents used in the manufacturing


1984-1985 Allied Container Newtown, CT

Cost Estimator and Customer Service Representative

Generated cost quotations for the manufacturing and

delivery of corrugated cartons and products.

Served as Customer Service Representative handling

customer inquiries on status and availability of


Fabricated packaging samples to customer


1983-1984 Mikron Corporation Monroe, CT

Application Engineer

Generated cost proposals for the manufacturing of

precision plastic injection molded components.

Managed and supervised the warehouse operations and

3 employees and performed cycle count and

corrective actions.

Coordinated material receipts and RTV and MRB


Education 1978-1983 Bachelor of Science Degree -

Industrial Engineering

. Central Connecticut State

University, New Britain, CT

Green Belt Certification 2007 Acuity Institute

Excel Instruction 1997 - PCS, Shelton, CT

Skills Proficient in SAP, IQMS Excel, Word, MS Office,

MANMAN, and Windchill.

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