Customer Service Data Entry
Resume:
Crystal Pickett
Wilson NC 27893.
CDL B license
Objective:
Seeking a position with been a customer service team that will allow me to utilize my skills
as a customer service representative.
Education: Associates Degree
NC Wesleyan College Rocky Mount, NC 2003-2005
AIU Online still attending
Ralph L Fike- Wilson, NC 2002
Experience:
BB&T Corporation 2004-2006
.Working with customers on inbound and outbound phone calls about their mortgage loans.
. Asking Customer to buy Different Home Loans, so they can purchase a new or used home at a
low interest rate.
. Working with customers account and interest rate on a home loan.
. Also verifying information on customers, to see if they meet the requirements of BB&T and the
standards to buy a home with this company.
. Maintain high standards in work perform and data entry skills.
. Also data entry everyday while at work, typing skills is 40 wpm.
. Talked to customers in person and over the phone at a high volume company.
. Process outgoing mail and track postage use, including FedEx/UPS shipments, and prepare
daily reports.
. Maintain folding machine and postage machine.
Sprint 2007-2009
. Customer Service Rep
. Manage filed, copied, faxed documents
. Talked to clients on inbound calls and outside calls, also data entry.
. I have done a lot of multitasks while at work.
. Sold products for the company inside sales and outside sales.
. I am able to operate computers, telephones, facsimile machines and other necessary office
equipment.
I understand the use of human relations and methods of obtaining cooperation and support for
company policies.
. Process employee related records and documents as required
. Responsible for maintaining the inventory of office supplies, cashier supplies
. Fax copies, data entry skills
. Arson Enterprise Company Customer Service Rep 2009-2011
. Filing papers, making copies, sorting records for students.
. Assisted with training for the company.
. Train new staff on office machinery and arts and craft for students.
. Provide excellent perform
. Trained staff in different project for the companies standards.
. Sold different products for the company.
.Typed data into the system and record information onto the computer .
. Faxed copies, data entry skills
B&S Enterprise Insurance August 2012 –June 2013
..Customer Service Rep
. . Filing papers, making copies, sorting records for students.
. Assisted with training and group activities.
. Train new staff on office machinery and arts and craft for students.
. Provide excellent perform
. Trained staff in different project for the companies standards
. Faxed copies, data entry skills
. Maintain high excellence perform in the work environment.
. Typed Data into the system and record information into the computer systems.
. Able to multitasks with customers inside the office and outside.
. Sold products for the company inside sales and outside sales.
. Talked to clients on inbound calls and outside calls, also data entry.
References are available upon request
Contact this candidate