Tanja L. Zanol **** Silk Oak Dr
Sarasota, FL **232
941-***-**** Home
941-***-**** Cell
********@*******.***
Objective
To obtain a challenging position with a growth oriented company where my
skills and knowledge will significantly contribute to the company's future
growth and profitability.
Work Experience
Lit & More, Sarasota, FL 6/2012 to 7/2012
. Copy, scan documents for Projects
. Copy, scan documents for Law Firms
. Printed from PDF files blueprints
. dropped of documents to Law Firms and Architects
. Copy CD's for Law Firms
. Make copy of cd's for Law Firms
Comcast Cable, Sarasota, FL Dispatcher/Customer Service 5/2011 to
6/2012
. Run daily technician routes
. Provide Customer Service
. Maintain the locations of where the technicians are
. Notate the system of all information
. Follow up with Technicians on their time frames and make
necessary adjustments
. Contact client with updated information
. Assign new work to Technicians.
. Continuous contact with Technical Operations
Cableview Communications, Venice, FL Dispatcher/Customer Service 7/2010
to 5/2011
. Run daily technician routes
. Provide Customer Service
. Maintain the locations of where the technicians are
. Notate the system of all information
. Follow up with Technicians on their time frames and make
necessary adjustments
. Contact client with updated information
. Assign new work to Technicians.
Tanja L. Zanol
Page 2
TJ Maxx, Sarasota, FL Customer Service
Coordinator 3/2008 to 7/2011
. Customer Service
. Assist Management as needed
. Oversee the Cashiers
. Assist with training of new hires
. Cash paychecks
. Handle Cash pickups
. Ensure the Front is properly stocked and organized
RWL Communications, Sarasota, FL Dispatcher/Customer Service 9/2008 to
5/2009
. Run daily technician routes
. Provide Customer Service
. Maintain the locations of where the technicians are
. Notate the system of all information
. Follow up with Technicians on their time frames and make
necessary adjustments
. Contact client with updated information
. Assign new work to Technicians.
ATM/Servicelink, Alquippa, PA Title
Clearance 7/2007 to 2/2008
. Assist Team Lead
. Prioritize and complete tasks in a timely manner
. Cleared files to be scheduled to close
. Ability to use the company owned Vision program along with
Microsoft, word, excel.
Self Employed, Imperial, PA Loan
Closer/Notary 1/2003 to 02/2008
. Able to understand the diverse lender and title companies
instructions on specific closings to complete the closing
. Professionalism to address the concerns of all parties while
conducting the closing
. Notarization of Loan Documents
. Schedule and confirm closing appointment.
. Produce Invoices.
Education
. Career Growth Real Estate Academy, Greentree, PA Real Estate
License 1999
. ICP, Imperial, PA Business Management, 1994
. US Air Force, Lakeland, TX Certificate of Training Basic Military
Training and Certificate of Training Apprentice Security Specialist
Course 1990
. US Air Force, Fort Dix, NJ Certificate of Graduation Ground
Combat Skills Course Level 1 1990
. Keiser University, Paralegal 1 year left Current GPA 4.0
Computer
Microsoft Excel, Microsoft Word, Microsoft Access, Internet,
PowerPoint, Microsoft Windows: XP, Vista, ME, 7, escan
Real Estate Programs and Law Program
Real Estate Programs include, Visions, Gators, Aims, Title Data
Law Programs include, Lirn Database, LexisNexis