Customer Service Management

Brian Bowins

***** ******** ***** ********** ** *5791

903-***-**** ********@*****.***

With over 20 years in the manufacturing and retail grocery spheres, Brian brings a wealth

of diverse assets to a growing company in need of organized leadership and project

management.

EXPERIENCE

Accumulating 24 years experience in the manufacturing sector, Brian’s wide-range skill-

set covers all aspects of back-end distribution including: shipping, receiving, quality

control, product testing, material specialist, CNC press operation, FSO packaging,

driving and audit inspection.

Specific to his leadership and management in these areas, over the last three years

providing oversight and training of team members in the roles of ordering, receiving

Brian’s focus was the leadership and management of twenty employees by and

distribution of all purchased and fabricated parts. This team was responsible for

receiving for the entire plant consisting of 8 assembly lines and a number of accessory

departments.

In addition, Brian brings experience on the front end of distribution with a unique blend

of customer service and product knowledge with two years working in the retail grocery

business. Whether overseeing a finely machined device used on an air-conditioner or

assisting a customer with selecting the best produce, Brian is committed to quality

product manufacturing and end-user satisfaction.

WORK HISTORY

United Technologies, Carrier Tyler TX 1989-present

Worked in a variety of roles with team members to produce top-notch products for

the air-conditioning sector of manufacturing.

Brookshire’s Grocery Tyler TX 1987-1989

Focus on customer service as an Office Cashier, Cashier and Courtesy Clerk

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