Security Manager

Kawana E. Carswell

**** ****** ****

Hephzibah, Georgia 30815

Home: 706-***-**** Cellular: 762-***-**** Email: *******@*********.***

INFORMATION SECURITY MANAGER

SUMMARY

Accomplished senior Information Technology and security professional offering over twelve years of demonstrated

career success developing and executing operational strategies to promote optimal utilization of emerging

technologies and securities. Excellent technical skills in network development and infrastructure, information

assurance/security, information system analysis and implementation. I thrive in challenging and results -oriented

environments and I’m constantly seeking new encounters where I can make a difference.

PROFESSIONAL EXPERIENCE

Senior Information Systems Analyst/Operations Supervisor - May 2008 to Present

United States Army - Fort Gordon, Georgia

Performed on a team of engineering professional and interacted with customers, IT Staff, and high-level officials to

define and achieve required IA objectives for the organization. Led security architectural design and

implementation to ensure compliance with NIST, DoD, DISA, NSA and OMB directives such as 8500.1, 8500.2,

DISA Security Technical Implementation Guidance (STIGS) and FISMA directive for Information Assurance.

Performed vulnerability checks using DoD intrusion detection tools, Army DISA Gold, AR 25-1, and AR 25-2.

Implemented vulnerability assessments, including the development of risk mitigation strategies for a variety of

engineering efforts on both unclassified and classified networks. Responsible for executing security procedures and

tools, developing systems administration standard operating procedures, resolving hardware and software interface

and interoperability problems, and ensuring systems availability. Ensured IAVM compliance for all network and

server systems under the network security engineer’s purview. Documented security solutions that were tracked in

FISMA System Security Plans (SSP). Organized the setup and operation of the first Joint Network Node (JNN) at

COS Kalsu which provided over 800 SIPR/NIPR data and voice services which were critical to the Briga de's

success. Managed, monitored, and troubleshot two Joint Network Nodes (JNN), ten Command Post Nodes (CPN),

and over 500 switches and routers using SNMPc. Strategically planned and implemented the design, placement, and

installation of all cabling and physical layouts of the routers and switches on the Contingency Operating Station that

handled secure and non-secure voice and data. Managed the organization’s Unclassified and Classified Share Point

portals consisting of over 500 end users.

Directorate of Information Management - April 2007 to April 2008

United States Army - Doha, Qatar (As Sayliyah Army Base)

Supervised state of the art voice and data communications at Camp As Sayliyah, Qatar and Kandahar Airfield,

Afghanistan; provided essential C4I system support for complex networks that connected users throughout

Southwest Asia to the Global Information Grid during Operations Iraqi and Enduring Freedom. Responsible for the

accountability, installation, operation, maintenance, defense and supervision of a campus wide Technical Control

Facility and its associated routers, switches, VOIP, VTC, telephone, data and encryption (COMSEC) devices,

campus wide Help Desk, an AN/TSC-93D X-Band tactical satellite communications shelter, Low-Bandwidth High

Gain X-Band Antenna (LHGXA), two prime movers and power generation units. Held diverse duties including

managing Soldier and civilian contractors, establishing vendor relationships, and business operations for installing,

operating, and maintaining telephone service with DSN access, local area network installation and management,

NIPRNET and SIPRNET access, information assurance, outside plant installation and repair, and helpdesk services.

Managed Information Assurance Departments that governed 3 Help-desks. Developed and enforced policy and

procedures for facility management. Organized work schedules and ensured compliance with directives and policies

on Operations Security (OPSEC), Signal Security (SIGSEC), Communication Security (COMSEC) and Physical

Security. Developed security plans, designs, standards and guidelines for existing and new applications and

initiatives in conjunction with IT security and other IT architect disciplines. Performed periodic network

Kawana E. Carswell

1353 Walton Loop

Hephzibah, Georgia 30815

Home: 706-***-**** Cellular: 762-***-**** Email: *******@*********.***

penetration testing to check for system vulnerabilities in accordance with government directives and policies.

Reviewed results of the test and directed network engineers, systems engineers, and administrators to remediate

detected vulnerabilities immediately. Reviewed and archived network traffic and audit logs to determine threats.

Documented and researched incident resolutions. Briefed and advised leadership on industry standards and best

practices. Assisted in the validation of the Deployable Joint Command and Control (DJC2) ; included components

were the Global Broadcast System (GBS), Cisco 2621 routers, Cisco 3560/3570 switches, Defense Red Switch

Network (DRSN), Data Source Name (DSN) and IP phones both secured and no n-secured. Created and designed

SharePoint portals on both Classified and Combined Enterprise Regional Information Exchange System

(CENTRIXS) network. Ensured certifications were accomplished for each Information System (IS) and networks.

Assessed changes in systems, networks, its environment and operational needs that could affect the accreditation.

Promoted a professional help desk image and placed the customer’s needs as the most important part of the job.

Senior Instructor - October 2003 to March 2007

United States Army - Fort Gordon, Georgia

Served as the Systems Branch Division Manager for the School of Information Technology. Collected and analyzed

lessons learned, trends, and emerging technologies that may impact training. Led classroom instructions and hands-

on practical exercises for critical IT skills associated with networking concepts and configurations, network

management, systems administration, security, and information dissemination. Taught over 900 Officers, Enlisted,

and Foreign National students in the areas of Information Technology Essentials I and II, Networking Essentials,

Red Hat Linux, and Basic Cisco Routing Fundamentals. Administered testing in subjects taught, to include grading

of exams, evaluation of results, and recording of exam results. Facilitated after action reviews with students.

Skilled in using Blackboard as a learning management system to access course materials . Reviewed classroom

training materials such as student handouts, lesson plans, PowerPoint slides, and practical exercises.

Network Supervisor and Communication Security Manager - July 2001 to September 2003

United States Army - Giebelstadt, Germany

Performed daily network administrative tasks including server maintenance and backups, user account creation on

strategic SIPR and NIPR exchange services, group memberships and access, email administration, security

monitoring and configuration, Internet backbone and gateway, site-to-site VPN’s and associated processing systems

to include firewalls, gateways, DNS, remote access, Active Directory and file systems. Enforced Department of

Defense password policy. Ensured accurate documentation of system outage for root cause analysis and review.

Ensured IA Technical level I personnel were properly trained and met on -the-job training program requirements.

Conducted and reviewed network threats using Retina Scanner; supervised and trained seven level I and level II

computer technicians on using the Retina Scanner. Developed and implemented access control lists on routers,

firewalls, and other network devices. Installed perimeter defense systems including intrusion detection systems,

firewalls and enhanced rule sets to block sources of malicious traffic. Protected IS and peripherals in accordance

with physical security and data protection requirements. Experienced in configuring and troubleshooting Cisco

switches to include series 4500, 3600 and 2900. Administered, maintained and troubleshot numerous Windows

2003 Active Directory domains, Microsoft Exchange 2003 and Outlook Web Access (OWA) and Microsoft 2003

DNS services across multiple networks and sites. Performed vulnerabilities assessments and penetration tests to

identify both architectural and platform-specific vulnerabilities. Analyzed Firewall logs, network devices logs, host

based logs (syslog, windows event logs). Performed and reviewed security audits and brought awareness to security

problems and issues; improved security settings of network devices, created baseline configuration standards for

various platforms. Performed COMSEC management functions and implemented classified document control

policies, procedures, standards and inspections. Prepared emergency evacuation and destruction plans for COMSEC

facilities. Requisitioned, received, stored, issued, destroyed and acco unted for COMSEC equipment and keying

material including over the air key.

Kawana E. Carswell

1353 Walton Loop

Hephzibah, Georgia 30815

Home: 706-***-**** Cellular: 762-***-**** Email: *******@*********.***

Information Systems Analyst and Supervisor - January 2000 to June 2001

United States Army - Giebelstadt, Germany

Performed server, workstation and network component installation, configuration and maintenance, to include life

cycle replacement, backup and system recovery of production data on distributed simulation networks. Executed

IASO customer support duties comprised of research, installation, system analysis and remediation while ensuring

implementation of IA policy, guidance and training requirements. Ensured the implementation of security features

on development systems. Developed system security processes and procedures for various operating systems that

were applicable to unique projects and exercises. Performed security scans and fixed vulnerabilities. Applied

relevant patches including Information Assurance (IA), vulnerability alerts (IAVA), IA vulnerabilities bulletins

(IAVB), and technical advisories (TA) for the Computer Environment (CE) operating systems. Baselined, prepared,

and distributed over 170 classified and unclassified laptops to the organization as part of the life-cycle automations

plan. Diagnosed system failures to isolate source of problem between equipment, networks, systems software, and

applications systems. Installed, tested, maintained, and upgraded CE operating systems software and hardware to

comply with DoD 8570.01-M requirements. Conducted vulnerability assessments, risk management, and incident

detection and prevention analysis. Supervised and trained eight personnel on the proper procedures for re-imaging

computers in accordance with United States Army Europe standards; resulting in 100% org anization connectivity.

Maintained 100% accountability in excess of $300,000 worth of communications equipment. Developed and

executed an effective End of Product Life policy and procedures for over 200 laptops that did not meet minimum

network requirements. Drafted associated technical documentation for program reference and maintenance

purposes. Modified existing application packages using application, and operating system software, appropriate

computer language commands and files. Created over 800 unclassified and secret accounts as well as resetting

passwords using Microsoft Exchange and Active Directory. Validated security clearances daily through use of the

Joint Personnel Adjudication System. Ensured IAT level I personnel were properly trained and met on -the-job

training program requirements.

EDUCATION and TRAINING

Trident University International - Cypress, CA - December 2011

Master of Science - Information Technology Management

Concentration in Information Assurance/Security and Digital Forensics

3.5 GPA, Cum Laude

Trident University International - Cypress, CA - June 2010

Bachelor of Science - Information Technology Management

3.2 GPA

American Intercontinental University - Hoffman Estates, IL - Augusta 2004

Associate of Arts - Business Administration

3.2 GPA

Specialized Training: US Army, Network Managers Course; Manager and Supervisor Development Course; Cisco

Certified Network Associate (CCNA) Training; Total Army Instructor Training Course; Computer Systems

Security; Information Assurance Course; Local COMSEC Management Software Course; Standardized COMSEC

Security Course.

License/Certifications: A+ Training (CompTIA Certification/July 2004); Network+ Training (CompTIA

Certification/July 2004); Server+ Training (CompTIA Certification/February 2005); Linux+ Training (CompTIA

Certification/March 2005); Security+ Training (CompTIA Certification/March 2006).

License# COMP001003121637.

Kawana E. Carswell

1353 Walton Loop

Hephzibah, Georgia 30815

Home: 706-***-**** Cellular: 762-***-**** Email: *******@*********.***

Leadership Training: Master Resilience Trainer (Awarded ASI 8R), 2011; Equal Opportunity Leaders Course,

2011; US Army, Senior Leadership Course, Distinguished Graduate, 2006; US Army, Advanced Leadership Course,

Honor Graduate, 2002; US Army, Warrior Leadership Course, Commandants List, 1999.

SKILLS

Network Development/Infrastructure, Operational Management, Systems Administration, Network Administration,

Server Administration, Database Management, Helpdesk Management, Information Assurance/ Security,

Information System Analysis, Systems Integration, Technical Support, Hardware/Software Installation, Cisco

Switches and Routers, Digital Senders, Printers, Red Hat Linux, Windows 7, Vista, XP, 2000, Microsoft Office

2003, 2007, 2010, Retina Scanner, SharePoint, Remedy, Active Directory, Norton Symantec Antivirus, McAfee,

Life Cycle, Customer Needs Assessment/Service Strategy, Blackboard, Adobe Connect Web Conferencing

Software, Writing and Oral Skills, Interpersonal Skills, Team-Management, Leadership Development, Time-

Management, Solid Work Ethics.

ADDITIONAL INFORMATION

• Retired with 20+ years of Honorable active duty service with the United States Army.

• Active Department of Defense TS/SCI Security Clearance.

• Over 12+ years of Technical and Management experience within the field of Information Technology.

• Supervised multiple networks utilizing SolarWinds, WhatsUp Gold, HP Openview, and other monitoring tools to

improve multi-site networks and maintained viable communication reliability rates.

• Highly skilled in team development and managing small and large organizations; accomplished in planning,

implementing, and managing diverse and complex multi -protocol networks.

• Proven ability to manage multi-site operations as an expert network problem solver by both directing and leading

problem analysis and fault isolation, and then making sound recommendations to implement viable network

solutions.

• Managed switching, routing, and networking technologies, telecommunications, TCP/IP, HTTP, DNS, SMTP,

DHCP, Promina 400/800, Redcom Switches, SL-100 Telephone Switches, PBX Switches, Video Teleconferencing,

and various Transmission Medias to include Satellite Systems, Line-of- Sight and Tropo-Scatter Radios, and Fiber

Optics.

• Uses self-governance and accountability to lead by example and achieve integrity based performance.

• Accustomed to a fast-paced environment where deadlines are a priority and handling multiple jobs simultaneously

is a requirement.

• Self-directed, skillful at moving into new environments and quickly adapting to new technologies fluently.

• Innovative and ready to provide leading-edge technological business solutions, utilizing strong research, problem

solving and analytical skills to design and develop appropriate systems.

Contact this candidate