Engineer Customer Service

KAYODE O. OMOTOSHO

Phone: 810-***-****

Email: **************@*****.***

**** * ****** **** **, Irving TX 75038

OBJECTIVES:

I am seeking a challenging and rewarding Systems/Network Engineer/Admin position that

provides professional growth and enables me to bring enhancement to the efficiency of the

organization.

Education:

University of Michigan-Flint, Flint MI

Master of Science in INFORMATION SYSTEM December 2012

Ladoke Akintola University of Technology, Ogbomosho Nigeria

Bachelor of Technology in Computer Engineering October 2007

PROFESSIONAL SUMMARY:

• Over 6+ Years of experience in Network Planning, Design, Implementation,

Configuration, Trouble Shooting and maintaining Enterprise Networks by dealing with multiple

vendor Routers, Catalyst Switches, Cisco Firewalls and Load Balancers in a Day-to-Day

Schedule.

• Experience in configuring and troubleshooting various routing protocols like RIP, OSPF,

EIGRP and BGP

• Expert Level Knowledge about TCP/IP, Spanning-tree, and OSI models.

• In-depth knowledge and hands-on experience on IP Addressing, Sub netting, VLSM

and ARP, reverse & proxy ARP, Ping Concepts.

• Knowledge of implementing and troubleshooting complex layer 2 technologies such as

VLAN Trunks, VTP, Ether channel, STP, RSTP and MSTP.

• Good Knowledge in integration and configuration of Cisco based VPN networks

• Demonstrated high quality testing skills while certifying Cisco IOS for VPN

• Extensive experience taking copy of Cisco IOS on TFTP server and loading back on

routers.

• Expert knowledge in implementing filters on Cisco routes using Standard and

Extended access-list.

• Excellent in troubleshooting issues on NAT configuration and DNS/DHCP issues within

the LAN network.

• Vast experience in implementing various networking services including SNMP and Syslog

• In-depth knowledge and experience in WAN technologies including T1,T3, ISDN, HDLC,

Point to Point, ATM and Frame Relay.

• Efficient in preparing technical documentation including change management

• Hands on experience in using various Network Monitoring and Packet Sniffing tools

• Excellent presentation skills. (Delivered presentation on money Transfer Application upload

for Bank staffs).

• Excellent Human, Project and Resource Management skills. (Documented and participated

in the implementation of the new data center of ECOBANK Nigeria

• A proactive self-starter, with attention to details.

• Excellent customer service skills (Worked at Ecobank network help desk, to record

network downtime complaints from the Bank branches nationwide and resolve the

issues).

• Good oral and communication skills

TECHNICAL SKILLS:

• Routing Protocols: RIP, EIGRP, OSPF, BGP,MPLS

• L2 Protocols: VTP, STP, RSTP, MSTP, PVST, ISL, 802.1q

• Switching: VLANs, Private VLANs, Ether-Channel(PAgP,

LACP)

• WAN Technologies: Frame Relay, ISDN, PPP, ATM, MPLS

• WLAN Technologies: Autonomous AP’s, Lightweight AP’s, WLC, WDS,

Channels 802.11b/g

• Redundancy Protocols: HSRP, VRRP, GLBP

• Cisco ACS server management: RADIUS, TACACS+, and Digital Signatures

• Servers: FTP, DHCP, DNS, HTTP, Syslog, TFTP

• Documentation: MS office, MS Visio

CERTIFICATIONS

• CISCO Certified Network Associate (CCNA)

• CISCO Certified Design Associate (CCDA)

• CISCO Express Foundation for Systems Engineers (CS-CFEDS)

• CISCO Certified Network Professional (CCNP)

PROFESSIONAL EXPERIENCE

Client: Century link, Monroe, LA Jan 2013 – Till Date

Role: Network Engineer (Operation and Network Augmentation)

Responsibilities:

o Site assessments

o Planning and Network design for ATM to Ethernet Migrations.

o Conversion of ATM to Ethernet

o Configuration of DSLAM, Alcatel Lucent 7750 and Redbacks to manage client’s profile

o Establishing a speed test between CE and PE through loopback and E-PIPE.

o VLAN and IP Managements for clients’ data, video and voice.

o Network support and maintenance of QOS to clients.

Configuration of routing protocols on CISCO devices, such as RIP V1 &2, EIGRP, OSPF,

BGP and MPLS

LANWAN PROFFESIONALS, Tustin CA May 2012 – Dec 2012

Role: WAN Administrator

Responsibilities:

• Configuration of WAN Connections using Frame Relay

• Creating a Point-to-Point Frame Relay

• Creating a Multipoint Frame Relay

• Configuration of WAN Connections using PPP

• Securing PPP link with CHAP authentication

• Configuration of ACL and NAT

• Configuration of VTP, STP and SVI

Client: NOVAS SYSTEM LIMITED Lagos, Nigeria Mar 2010 – Jul 2010

Role: VSAT Maintenance.

Responsibilities

• Troubleshooting of Vsat network

• Configured and replacement of faulty Modem.

• Deployment of Wireless Internet for Corporate organizations

Client: ECO BANK, NIGERIA Jun 2008 – Feb 2010

Role: Network Support

Responsibilities:

• Worked with the data center planning groups, assisting with network capacity and high

availability requirements.

• Reviewed all changes to network configuration for technical accuracy and impact Network

problem resolutions.

• Routing related tasks included providing Cisco router configuration and change

management, providing technical support for Cisco Router,

• Designing and Setting up Security templates, which includes Configuring AAA server

Security Features

• Installed and configured Routers, Bridges, Terminal Servers and CSU/DSU’s to support

WAN links.

• Implemented traffic filters on Cisco routes using Standard and Extended access-list.

• Worked on various switching technologies including Netflow and CEF with per-packet

load sharing. Ether channel, port security, storm control broadcast. Etc

• Setting up Video-conferencing using Polycoms.

• Link Integration

• Installation of Bank Applications

• Such as Business Object (BO),Omni Scan and Flex cube

• Supported the Branches on network related issues

• Preparation of information for the contractors handling the relocation of old Data center to

the new one such as Name of equipment’s (routers, switches and servers), the locations and

their IP addresses.

• Physical and Data link layer technologies: Structured cabling and installation of LAN

across multiple Routers, Switches, and Patch panels using 10/100/1000 Mbps Cat 5/6 UTP

cable.

• Assembling of system and maintenance

• Planning and implementation of LAN

• Desktop Support and Training

• Helpdesk support

Client: VDT COMMUNICATION Lagos, Nigeria May 2006 – Jun 2008

Role: Network and Data communications Engineer

Responsibilities:

PROJECT – INSTALLATION OF LINKS FOR BANKS AND COOPERATE ORGANIZATIONS.

• Configuration of Clients for wireless and Dialup Internet

• Implementation and support for WAN,VPN, LAN

• Configuration and Troubleshooting of Routers, Switches and Other CISCO equipment

• Installation and Maintenance of radio links, bandwidth Management and other DTE and DCE

equipment

• Network Monitoring & Maintenance

• Preparation of proper network cabling diagrams prior to installations and supervision of the LAN

cabling contractor for compliance to industry standards for Ethernet.

• Prepared a step by step network troubleshooting guide for the VIM’s (Venue Information

Managers).

• High level support during the event.

Contact this candidate