Human Resources Service

LISA BELL SHARP

*** ******** ******, **********, ** 19012

215-***-**** *********@*****.***

SUMMARY OF EXPERIENCE

Thorough, effective and detail oriented, human resources professional, with proven ability to deliver exceptional

results on various human resources, employee relations and EEO projects. Successfully created strategies and

interventions to improve organizational goals related to human resources compliance and fair practices. Expert in

employment law, EO/AA compliance reporting and program management.

CORE COMPETENCIES

EEO/AAP Reporting EEO Investigations Employee Relations

Presentation Skills Policy Development EEO/AA Compliance

Employee Training Writing and Research Relationship Management

PROFESSIONAL EXPERIENCE

Philadelphia Workforce Development Corporation Philadelphia, PA 2007-2011

Director, Equal Opportunity and Americans with Disabilities Act Compliance (EO/ADA)

Developed and implemented policies and procedures to ensure compliance with the equal employment

opportunity and nondiscrimination provisions of government legislation. Investigated charges of harassment and

discrimination. Prepared written findings regarding the outcome of investigations. Conferred with management,

human resources and employees to mediate concerns and resolve other internal disputes.

• Trained over 200 employees, contractors and third party vendors in the areas of equal employment,

disability, and other governmental nondiscrimination regulations.

• Represented PWDC at stakeholder meetings and government sponsored conferences and events to

advocate for the organization’s interests regarding compliance and affirmative action issues.

Administrative Office of the Courts Trenton, NJ 2002-2006

Child Support Hearing Officer

Presided over 5,000 hearings related to the establishment, modification and enforcement of child support orders.

Prepared written recommendations to Family Division Judges throughout the State of New Jersey.

• Managed the court room hearing process, including scheduling, case management and staff supervision

• Maintained hearing records and statistics that contributed to the development and improvement of the

child support hearing officer system.

Lisa Bell Sharp Page

2

United States Postal Service Washington, DC 1997 -

2000

Training and Evaluation Coordinator

Managed and launched the national training program for REDRESS (an alternative dispute resolution program)

created for the United States Postal Service. Developed a program operations manual, national policies and

training requirements for REDRESS contractors.

• Presented at and participated in workshops on REDRESS at training sessions, mediation conferences and

Postal Service meetings.

• Responded to and resolved inquiries from Postal Service employees and contractors regarding

confidentiality, Privacy Act issues, and conflicts of interests.

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ADDITIONAL PROFESSIONAL EXPEREINCE

United States Postal Service-Law Department Philadelphia, PA 2000-

2002

Paralegal Specialist

Superior Court of New Jersey Camden, NJ 1994-1995

Judicial Clerk

EDUCATION

Juris Doctor

Widener University School of Law, Wilmington, DE

Bachelor of Science, Marketing

Bloomsburg University Bloomsburg PA

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