Customer Service Administrative Assistant
Resume:
Elizabeth Brockett
Indianapolis, IN 46234
*************@*********.***
Public relations, customer service and retail experience, exceptional
verbal and written communication skills, and excellent organization are
only some of what I offer.
I can successfully manage multiple projects with changing priorities, am
dependable,
and work well with others and independently.
QUALIFICATIONS
. Public relations/customer service
. Microsoft Office, other software
programs, CMS
. Excellent time management and
organization
. Project/deadline management
. Works well with others and
independently; positive attitude
. Editing, proofreading
. Writing for various audiences,
multimedia
. Social media, blogging
EXPERIENCE
IBJ Media Indianapolis, IN March 2002-
Oct. 2010
Managing editor Indiana Lawyer; Court & Commercial Record, Oct. 2007-Oct.
2010
Managed work flow through deadlines; edited articles; wrote articles and
blog posts; and coordinated schedules internally and externally. Also
editor and Web editor's backup, including updating website.
Copy editor Indiana Lawyer and Court & Commercial Record, March 2002-
Oct. 2007; Indianapolis Prime Times, 2003-2006; Cincinnati FiftyPlus, 2003-
2004
Created product-specific stylebook that increased consistency and reduced
errors.
Michaels Indianapolis, IN Nov. 1998-Jan.
2006
Front-end supervisor (customer service); ad set team; merchandise stocker;
backup bookkeeper
Oversaw cashiers and upkeep of area at front of store; provided customer
service.
Self-Employed Greenfield, IN Oct. 1991-
April 1997
Public relations consultant/freelance writer-editor
Obtained and advised clients regarding public relations and media
coverage. Also a regular correspondent for The Indianapolis News and The
Indianapolis Star from April 1993-April 1997.
Page 2 Elizabeth Brockett
9111 Jene Court
Indianapolis, IN 46234
*************@*********.***
Franklin College of Indiana, Franklin, IN Bachelor of Arts degree:
Journalism
Acadia University, Wolfville, Nova Scotia, Canada - exchange student
ACCOMPLISHMENTS AND ACTIVITIES
IU Health volunteer - Simon Cancer Center; Riley Hospital for Children
Clermont Christian Church - volunteer administrative assistant
Beacon of Hope Women's Center volunteer
Associated Press Managing Editors Association
. Feature Writing, Second Place
Hoosier State Press Association
. Feature Photo, First Place
. Distinguished Community Service, Second Place
. Distinguished Community Service, Third Place
. Best Photo Series, Second Place
. Best Lifestyle Section, Second Place
Financial Peace University graduate
Former Boy Scouts of America den leader/volunteer
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